Data Center Shift Technician

DayOne Data Center; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

DayOne Data Center in Malaysia is seeking a Shift Manager to oversee day-to-day operations and maintenance of the data centre, ensuring uptime and optimal performance of critical systems. This role requires working in shifts to provide 24/7 coverage, including weekends and holidays.

You will monitor cooling, power distribution, UPS, generators and fire suppression; perform preventive maintenance; respond to alarms; coordinate with vendors; and document all activities in the maintenance system.

Qualifications

• Bachelor's degree in Engineering, Information Technology, or related field.
• Minimum 2 years of experience in data centre operations or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, 24/7 operational environment.
• Knowledge of safety protocols and compliance standards.

Responsibilities

• Monitor and maintain critical infrastructure systems including cooling, power distribution, UPS, generators, and fire suppression.
• Conduct regular inspections and preventive maintenance.
• Respond to alarms and incidents, performing troubleshooting and repairs.
• Assist in implementing new systems and equipment.
• Utilize Building Management Systems (BMS) to monitor facility operations.
• Document incidents and maintenance activities in the maintenance system.
• Coordinate with vendors and service providers for troubleshooting and repairs.
• Support safety drills and ensure a safe working environment.

Skills

Leadership

Team management

Communication

Data centre operations

Problem-solving

Education

Bachelor's degree in Engineering, Information Technology, or related field

Job description

DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions.
Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries. DayOne's data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater BangkokChonburi (Thailand), Hong Kong SAR, Greater Tokyo, and beyond.

POSITION OVERVIEW

Reporting to the Shift Lead, the Shift Manager is responsible for the day-to-day operations and maintenance of the data centre, ensuring uptime and optimal performance of critical systems. This role requires working in shifts to provide 24/7 coverage, including weekends and holidays.

Key Responsibilities:

Operations and Maintenance:

Monitor and maintain critical infrastructure systems, including Cooling, power distribution, UPS, generators, and fire suppression systems.

Conduct regular inspections and preventive maintenance on all equipment.

Respond promptly to alarms and incidents, performing troubleshooting and repairs as needed.

Assist in the implementation of new systems and equipment.

System Monitoring:

Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.

Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues.

Manage and escape incidents according to established protocols.

Coordinate with vendors and service providers for troubleshooting and repairs.

Document all incidents, maintenance activities, and repairs in the maintenance management system.

Health and Safety:

Adhere to all safety protocols and procedures, ensuring a safe working environment.

Participate in safety drills and training sessions.

Report any safety hazards or incidents to the Shift Supervisor.

Work closely with other shift technicians and support staff to ensure seamless shift transitions.

Provide support and assistance to other team members as needed.

Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications:

Bachelor's degree in Engineering, Information Technology, or related field]- Minimum [2] years of experience in data centre operations or a similar role.

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Technical proficiency in data centre systems and operations.

Ability to work in a fast-paced, 24/7 operational environment.

Strong problem-solving and decision-making abilities.

Knowledge of safety protocols and compliance standards.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Singapore?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Shift Technician?
• How many years' experience do you have as a Data Centre Shift Technician?
• Do you have technical support experience?

Hirer responsiveness Salary match Number of applicants

Construction, Design & Engineering 101-1,000 employees

At DayOne, we are not just shaping the future; we are transforming the present. As a pioneer in the data center industry, we create new markets and seize international growth opportunities, positioning ourselves exactly where our customers need us.

Headquartered in Singapore, we design, develop, and operate world-class data centers that empower hyperscalers and industry innovators to unlock the full potential of digital infrastructure.

At DayOne, we are not just shaping the future; we are transforming the present. As a pioneer in the data center industry, we create new markets and seize international growth opportunities, positioning ourselves exactly where our customers need us.

Headquartered in Singapore, we design, develop, and operate world-class data centers that empower hyperscalers and industry innovators to unlock the full potential of digital infrastructure.

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