Manager, Reporting and Capacity Management

DayOne Data Center; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

DayOne Data Center in Malaysia is seeking a Manager, Reporting and Capacity Management to lead operational reporting, capacity planning, and performance analysis across the regional portfolio. You will prepare regular weekly and monthly reports for senior management and key stakeholders, and benchmark operational metrics.

This role requires a Bachelor’s in engineering and at least 7 years in data center operations or design.

Qualifications

• Bachelor's degree in engineering or related technical field.
• Minimum 7 years in data center-relevant operations, design, construction or product.
• Strong data analysis and reporting capabilities.

Responsibilities

• Prepare weekly and monthly performance reports for senior management.
• Analyse usage data to identify trends and impacts on performance.
• Collaborate with Global Engineering and Reliability Authority (GERA) for improvements.
• Develop centralised metrics dashboard for management and stakeholders.
• Support sustainability data gathering for external auditors.

Skills

Fluent English

Analytical skills

Communication skills

Multi-priority management

Education

Bachelor's degree in engineering

Tools

Power BI

Excel

PowerPoint

Job description

Manager, Reporting and Capacity Management

Operational Reporting and Performance Analysis

Prepare regular weekly and monthly performance reports for senior management and key stakeholders, covering operational metrics, capacity utilisation and benchmarking.

Gather, validate and analyse usage data to identify trends, assess the relationships between key parameters and sustainability metrics, and evaluate their impact on system performance.

Conduct market analysis on competitors' operational data and provide technical and operational insights in collaboration with the Global Engineering and Reliability Authority (GERA) to support continuous improvement.

Prepare internal and external reporting requirements with Transformations, establish centralised metrics dashboard in future for management and stakeholders.

Support gathering the sustainability data within Operations required by external auditors for data assurance and annual sustainability report.

Capacity Management and Optimisation

Maintain an accurate capacity inventory across the regional portfolio, covering physical and virtual capacity including power allocation and connectivity at country, campus, cluster, building and data hall level.

Maintain the global capacity management policy; optimise occupancy rates to improve efficiency and reduce waste; and support capacity reallocation decisions based on priority, availability, technical feasibility and business need.

Forecast future capacity requirements based on business growth, customer trends and usage patterns to support informed management decision-making.

Support due diligence study on capacity in existing market and new market conducted by Pre-Sales, estimate the capacity of players based on rules of thumb on electrical & mechanical components or land size.

Cross-Functional Collaboration

Work closely with Business Operations, Sustainability, Investment, Pre-Sales, and Transformations on internal and external reporting requirements and cross-functional workstreams.

Candidate Requirements

Qualifications

Bachelor’s degree in engineering (electrical, electronic, mechanical, mechatronic or related discipline) or a related technical field.

Experience

Minimum of 7 years' experience in a data center-relevant discipline, including operations, design, construction or product; with a strong working knowledge of data center infrastructure covering power, cooling, building management and network systems.

Skills and Competencies

Fluent in English; proficiency in local languages of the market where DayOne operates or plans to expand would be an advantage including Mandarin Chinese, Cantonese, Bahasa Malaysia/Indonesia, Japanese, or Thai.

Strong analytical and data skills; proficient in Microsoft PowerPoint, Excel and Power BI. n

Commercially aware, with the ability to translate operational data into clear, actionable insight for senior stakeholders.

Self-motivated and capable of managing multiple priorities simultaneously in a fast-paced operational environment.

Strong communication and interpersonal skills, with demonstrable experience collaborating across internal and external stakeholder groups.

Certifications

Professional certification in data center operations (EPI: CDCP, CDCS, CDCE, CTDC; or Uptime: ATD, ATS, AOS) or a related discipline is advantageous.

Travel

Approximately 10% regional travel is required to support site visits and reporting activities across the portfolio.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How much notice are you required to give your current employer?

Construction, Design & Engineering 101-1,000 employees

At DayOne, we are not just shaping the future; we are transforming the present. As a pioneer in the data center industry, we create new markets and seize international growth opportunities, positioning ourselves exactly where our customers need us.

Headquartered in Singapore, we design, develop, and operate world-class data centers that empower hyperscalers and industry innovators to unlock the full potential of digital infrastructure.

At DayOne, we are not just shaping the future; we are transforming the present. As a pioneer in the data center industry, we create new markets and seize international growth opportunities, positioning ourselves exactly where our customers need us.

Headquartered in Singapore, we design, develop, and operate world-class data centers that empower hyperscalers and industry innovators to unlock the full potential of digital infrastructure.

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