Data Center Operations Lead

Open DC; Johor Bahru; On-site; MYR 180,000 - 240,000; Full time

Job summary

Open DC is seeking an experienced Data Center Facilities Manager to oversee the safe, reliable, and efficient operation of our critical data center infrastructure in Malaysia. You will lead the facilities operations team to satisfy SLAs, manage risks, and drive continuous improvements in energy efficiency and PUE.

The role requires a strong background in electrical/mechanical systems and proven leadership, with excellent communication in English and Mandarin to coordinate with stakeholders,

Qualifications

• Diploma or Bachelor's degree in Electrical/Mechanical Engineering, Facilities Management or related technical discipline.
• Minimum 5 years of relevant experience in data center or critical facility operations.
• Experience in supervisory or management capacity is advantageous.
• Strong knowledge of data center critical systems (electrical distribution, UPS, standby generators, cooling/HVAC).
• Proficient in English and Mandarin for day-to-day communication.

Responsibilities

• Take overall responsibility for the safe, reliable, and efficient operation and maintenance of critical data center facilities and infrastructure.
• Lead facilities operations team to meet SLAs and project requirements.
• Drive continuous improvement in data center performance, operational efficiency, and energy utilization, including PUE initiatives.
• Manage daily team activities: workforce planning, task allocation, shift scheduling, operational risk assessment, incident handling, staff performance management.
• Establish and maintain SOPs, MOPs, EOPs, and training materials.
• Plan and oversee preventive maintenance activities, technical training, emergency preparedness programs, and drills.
• Evaluate and authorize facility-related changes, maintenance activities, incident reports, and emergency actions.
• Ensure operations comply with company policies, safety practices, standards, and regulatory requirements.
• Coordinate with internal stakeholders, customers, contractors, service providers to ensure service continuity.

Skills

Leadership

Data center operations

SLA management

Incident response

Stakeholder management

English

Mandarin

Education

Electrical/Mechanical Engineering or Facilities Management degree

Job description

Open DC is seeking an experienced Data Center Facilities Manager to oversee the safe, reliable, and efficient operation of our critical data center infrastructure in Malaysia. You will lead the facilities operations team to satisfy SLAs, manage risks, and drive continuous improvements in energy efficiency and PUE.

The role requires a strong background in electrical/mechanical systems and proven leadership, with excellent communication in English and Mandarin to coordinate with stakeholders,