Data Center Facility Operations & Reliability Lead

ZTE Malaysia; Johor Bahru; On-site; MYR 78,000 - 156,000; Full time

Job summary

ZTE Malaysia is seeking an experienced facility operations professional to monitor and manage daily data center facilities in Johor Bahru. The role focuses on ensuring system stability, capacity, and reliability while driving risk mitigation and continuous improvement across RCA, preventive maintenance, and project management.

Ideal candidates will have strong knowledge of electrical, HVAC, or ELV/communications, and will lead technical reviews, vendor performance evaluations, and knowledge

Qualifications

• Experience in data center facility operations.
• Strong knowledge of Electrical, HVAC, or ELV/Communications disciplines.
• Experience in RCA, risk management, preventive maintenance, technical standards, and project management.
• Good understanding of data center availability, capacity, energy efficiency, and operational reliability.
• Strong analytical, problem-solving, communication, and coordination skills.

Responsibilities

• Monitor and manage daily facility operations to ensure system stability, reliability, capacity, and availability.
• Identify facility risks, capacity bottlenecks, and single points of failure; develop and drive risk mitigation and improvement plans.
• Conduct RCA for major incidents (P1/P2) and implement corrective and preventive actions.
• Develop and optimize PM plans, SOP/MOP/EOP/SCP, technical standards, and operational processes.
• Support facility projects, system upgrades, expansion, PUE/energy-efficiency optimization, and technical improvements.
• Conduct technical reviews for major changes and projects, ensuring safety, compliance, and technical quality.
• Manage and evaluate Colo/vendor technical performance and service quality.
• Document technical cases and best practices, and conduct knowledge sharing and technical training across teams.
• Explore and evaluate AI tools and emerging technologies to improve facility operations and efficiency.

Skills

Data center ops

RCA

Risk management

Preventive maintenance

Project management

Analytical skills

Communication

Coordination

AI tools

Education

Degree/Diploma in Electrical/Mechanical/HVAC/Telecom

Job description

ZTE Malaysia is seeking an experienced facility operations professional to monitor and manage daily data center facilities in Johor Bahru. The role focuses on ensuring system stability, capacity, and reliability while driving risk mitigation and continuous improvement across RCA, preventive maintenance, and project management.

Ideal candidates will have strong knowledge of electrical, HVAC, or ELV/communications, and will lead technical reviews, vendor performance evaluations, and knowledge