Data Center Facilities Manager, DCS

TikTok Inc.; Kulai; On-site; MYR 120,000 - 180,000; Full time

Job summary

ByteDance is seeking a Datacenter Facilities Operations Specialist in Kulai, Malaysia, to deliver reliable, sustainable management of hyperscale datacenter infrastructure with global impact. You will participate in planning and construction, operate and optimize facilities, drive end-to-end change management, and coordinate with vendors and internal teams to ensure uptime and capacity.

The role requires 5+ years of datacenter facility operations experience, a Diploma/Certification in

Qualifications

• Diploma or professional certification in Electrical/Mechanical Engineering or related facility engineering discipline.
• 5+ years of datacenter facility operations experience.
• Experience implementing facility power redundancy designs (2N, N+1) in production environments.
• Knowledge of cooling redundancy strategies (N+1, N+2) and data center uptime practices.
• Experience maintaining critical datacenter systems and collaborating with vendors.

Responsibilities

• Participate in planning and construction of CoLocation DC infrastructure projects and ensure smooth delivery.
• Operate CoLocation DC infrastructure to maintain stability and identify optimization opportunities.
• Own end-to-end change management for high-risk maintenance activities.
• Moderate data center operations, track events and faults to enhance service capabilities.
• Maintain partnerships with vendors and internal teams for seamless facility delivery.
• Conduct audits of providers' maintenance programs to improve upkeep effectiveness.
• Support DC Operations as SME to understand design limitations and risks.
• Supervise data hall fit-outs, coordinating IT services, power deployment and cooling.

Skills

Datacenter ops

Power redundancy

Cooling systems

Vendor management

Education

Diploma/Cert in facility eng

Job description

About the Team The Global Data Center Operation team supports the company's fast growth by building and operating hyperscale datacenters. The team manages the end to end lifecycle of server fleet, providing cloud solutions and various infrastructure services ensuring that they are scalable and are reliable.

About the Role We are seeking a datacenter facility operations specialist to deliver reliable, sustainable management of our hyperscale datacenter infrastructure, with global influence on critical facility processes. Responsibilities

• Participate in the planning and construction of the CoLocation Data Center infrastructure project, track progress, facilitate communication, anticipate operational risks, be responsible for the testing, acceptance, and takeover of the infrastructure of the CoLocation Data center infrastructure project, and ensure the smooth delivery of the project.
• Responsible for the operation of CoLocation Data center infrastructure, ensuring stability, exploring optimization, and improving data center management;
• Own end-to-end change management for all high-risk datacenter maintenance activities to ensure uninterrupted facility operations
• Responsible for data center operation moderation, event reporting, and fault tracking and handling, to enhance data center service capabilities;
• Maintain collaborative partnerships with vendors, internal teams, and stakeholders to support seamless facility delivery
• Conduct regular audits and performance reviews of CoLocation Data Center providers' maintenance programs, collaborating to improve facility upkeep effectiveness
• Support the DC Operations team as a Subject Matter Expert to understand and manage design limitations and risks.
• Supervise construction teams during Data Hall fit-outs, including end-to-end coordination of IT services, power system deployment, and cooling infrastructure implementation

Qualifications

Minimum Qualifications

• Diploma or professional certification in Electrical/Mechanical Engineering (or related facility engineering discipline), with 5+ years of datacenter facility operations experience
• Proven experience implementing facility power redundancy designs (2N, N+1 distributed architectures) in production environments
• Deep understanding of cooling redundancy strategies and concurrent maintainability requirements (N+1, N+2 designs) for uninterrupted operations
• Hands-on experience maintaining critical datacenter mechanical/electrical systems: generators, chillers, cooling towers, air handling units, UPS, and electrical sub-distribution infrastructure
• Strong communication skills with meticulous attention to detail for facility documentation and stakeholder coordination Preferred Qualifications
• Ability to prioritize complex facility workstreams in fast-paced, ambiguous datacenter environments
• Working knowledge of TIA-942 and ASHRAE standards for datacenter power/cooling capacity calculations
• Experience managing vendor contracts, facility capital projects, or operational uptime programs
• Strong risk assessment and decision-making capabilities to resolve critical facility uncertainties while maintaining business continuity

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.