Data Analytics & BI Operations Lead

MAMEE-Double Decker (M) Sdn Bhd; Subang Jaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

Mamee-Double Decker (M) Sdn Bhd is seeking a data analytics and BI lead to manage the operational support, development and ongoing enhancement of the company's analytics framework and PowerBI dashboards. You will collaborate with business units to translate data into actionable insights and ensure data quality and governance across the BI ecosystem.

You will guide incidents, coordinate with vendors, drive data culture, deliver dashboards for operations and executive visibility, and mentor

Qualifications

• Bachelor’s degree in IT, Computer Science, Data Analytics / Scientist and/or equivalent.
• 3–5 years of experience in data & analytics / BI, with experience in applications, products and operations management, project and stakeholder management.
• Experience working with distributed project or service teams.
• Experience in Business Intelligence platforms (PowerBI, SAP BW, Tableau, QlikSense or equivalent).
• Experience in data framework technologies - MMSQL, Microsoft Fabrics, Big Query, DataWarehouse/DataLake, etc.
• Exposure or hands-on experience in SAP ERP or ML/AI would be an added advantage.
• Strong problem-solving, analytical skills and quick learning of new concepts.
• Excellent communication and presentations skills to cooperate with people at different organizational levels.

Responsibilities

• Acts as a focal point for communicating related system issues within the department and collaborates with other business teams and vendors on new initiative, changes, fixes, and updates.
• Works closely with business units (Eg: Sales, Commercial, Finance, Procurement, Production, others support function) in identifying, evaluating, selecting, and implementing specific business technologies that support the business plans and IT strategies.
• Design, prepare strategies, develop and implement the data solution, roadmap, infrastructure of Mamee.
• Responsible for the delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for data solutions.
• Engage with internal technology team to facilitate access to relevant data sources and ensure data quality and governance.
• Technically lead the way in reviewing and adopting new, emerging and existing tech, leveraging benefits to improve availability, operations and support objectives.
• Collaborate and maintain strong partnership with vendor to on managing business intelligence platform & dashboard reporting.
• Strong understanding on business context & acumen by develop insightful dashboard & reporting (Eg: key metrics, KPI measurement) for operation, senior management & executive.
• Ownership to drive data culture, build awareness (Eg: Conduct training and workshops) among the organization.
• Responsible and resolve problems, data gap, data quality issues in meeting data standard and expectations.

Skills

PowerBI

Data Analytics

BI Platform

Stakeholder Mgmt

Data Governance

Problem Solving

Communication

Team Leadership

Education

Bachelor's degree in IT/CS/Data Analytics

Tools

MS SQL

Tableau

SAP BW

QlikSense

BigQuery

Microsoft Fabric

DataWarehouse

DataLake

Job description

Mamee-Double Decker (M) Sdn Bhd is seeking a data analytics and BI lead to manage the operational support, development and ongoing enhancement of the company's analytics framework and PowerBI dashboards. You will collaborate with business units to translate data into actionable insights and ensure data quality and governance across the BI ecosystem.

You will guide incidents, coordinate with vendors, drive data culture, deliver dashboards for operations and executive visibility, and mentor