Data Analyst, Transcripts APAC (Mandarin Workflow)

S&P Global, Inc.; Malaysia; On-site; MYR 50,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness

Flexible downtime

Continuous learning

Retirement planning

Job summary

S&P Global in Penang, Malaysia, seeks a Mandarin-English transcription professional for APAC Mandarin transcripts. You will collect and convert Mandarin financial reports into accurate English transcripts and manage projects to meet deadlines.

The role emphasizes data analysis, collaboration with the team, and contributing to policy improvements. On-site work is required at least 2 days per week in Malaysia.

Qualifications

• Proficiency in Mandarin and English is required.
• Strong analytical and logical reasoning abilities are essential.
• Final-stage interviews require in-person presence at the nearest S&P Global office.

Responsibilities

• Collect and convert Mandarin financial reports into English transcription documents with high quality.
• Independently manage projects and workflows to meet deadlines.
• Perform data analysis to drive workflow and process improvements; engage stakeholders.

Skills

Mandarin and English proficiency

Analytical mindset

Job description

About the Role:

Grade Level (for internal use): 08

The Team:

The Transcripts APAC (Mandarin) team is at the forefront of revolutionizing how critical financial information, specifically Mandarin-based conference call transcripts, is processed and delivered to S&P Global clients. Leveraging advanced speech recognition and editing tools, this team ensures real-time, high-quality output, playing a pivotal role in delivering essential insights to the global market.

Responsibilities and Impact:

• Primarily responsible for the collection and high-quality conversion of Mandarin financial reports into English transcription documents, ensuring timely delivery.
• Independently manage projects and workflows, consistently delivering high-quality outputs within established deadlines.
• Conduct in-depth data analysis for allocated projects, driving workflow and procedure improvements through findings and stakeholder engagement.
• Actively troubleshoot issues, provide effective team support, and contribute to the development of country‑specific policies.
• Proactively identify and propose new projects, automation opportunities, and policy enhancements to foster continuous improvement.
• All employees are required to work from the office a minimum of 2 days per week.

What We’re Looking For:

Basic Required Qualifications:

• Proficiency or native competency in Chinese (Mandarin) and English.
• Proven analytical mindset with strong logical reasoning abilities.
• We require all external candidates who reach the final stage of our interview process to attend at least one in‑person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.

Additional Preferred Qualifications:

• Prior experience in transcription, translation, or localization is a distinct advantage.
• Demonstrated client‑centric mindset with a proactive approach to identifying and solving problems.
• An enthusiastic collaborator who actively seeks to build and strengthen relationships, adapting to shifting team priorities.
• A curious individual who seeks opportunities to contribute beyond direct tasks and welcomes feedback to enhance knowledge.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Benefits:

We take care of you, so you cantake care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best‑in‑class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global

At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: [e-mail] and your request will be forwarded to the appropriate person.

US Candidates Only: Know Your Rights: Workplace discrimination is illegal

20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP203 - Entry Professional (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Location: Penang-Jalan, Pulau Pinang (Penang), Malaysia