Data Analyst, Route Revenue

AirAsia; Sepang; On-site; MYR 45,000 - 60,000; Full time

Job summary

A leading low-cost airline in Malaysia is looking for a Data Analyst to join their Revenue team. The successful candidate will analyze complex data to drive business decisions and improve revenue management strategies. The role involves collaborating with various teams to deliver insights and requires strong analytical skills, proficiency in SQL, and experience with data visualization tools. Join this dynamic team to shape the future of aviation.

Benefits

Medical and insurance benefits

Paid time off

Free flights

Flexible work arrangements

Qualifications

• Minimum Bachelor's degree in Economics, Statistics, Mathematics, Aviation Management.
• Strong analytical and problem-solving abilities.
• Proficient in MS Excel and/or Google Sheets.

Responsibilities

• Collect, analyze, and interpret data for actionable insights.
• Develop clear reports and dashboards to communicate findings.
• Collaborate with teams to define data requirements.

Skills

Analytical abilities

Problem-solving skills

Data visualization

SQL knowledge

Proficiency in MS Excel

Education

Bachelor's degree in Economics or related fields

Tools

SQL

Tableau

Google Data Studio

Job description

OVERVIEW:

• Location: RedQ
• Department: Commercial
• Entity: AirAsia Berhad
• Status: Full-time

We are looking for a highly motivated and analytical candidate to join our Route Revenue team as a Data Analyst. The ideal candidate will be adept at translating complex data into understandable conclusions and recommendations that drive business decisions. We strongly encourage individuals who are passionate about the aviation industry, have strong numerical & analytical skills, and are passionate about new technology, automating processes, & continuous improvement to apply.

What are the main responsibilities?

The core responsibilities involve the end-to-end process of collecting, analyzing, and interpreting data to deliver valuable insights. This includes developing clear reports and dashboards to effectively communicate findings. A critical aspect of the role is maintaining data quality and integrity, working closely with various teams to understand their business needs and translate them into data-driven recommendations. The Data Analyst will also be automating manual workflows and exploring cutting-edge technologies to innovate revenue management strategies.

Why is this position essential to the team?

Executing the responsibilities of this role will empower the Revenue team to make data-driven decisions critical for maximizing the airline's revenue performance. The position drives efficiency through workflow enhancements and modernizes legacy revenue management methods by leveraging innovative technology, thereby increasing route profitability.

Key Responsibilities of this role include:

Data Acquisition and Management:

• Identify and gather relevant data from diverse sources (databases, APIs, spreadsheets, external platforms). Extract data and ensure accessibility for analysis. Design, maintain, and optimize databases and data systems for efficient storage and retrieval (including SQL).

Data Preparation and Quality Assurance:

• Clean and preprocess data by handling missing values, correcting errors, removing duplicates, and transforming it into a usable format. Implement processes and checks to continuously monitor and ensure data accuracy, consistency, and reliability. Document data sources, cleaning procedures, and data quality processes.

Data Analysis and Interpretation:

• Apply statistical methods, exploratory data analysis techniques, and other analytical approaches to identify patterns, trends, correlations, and anomalies. Document analytical methodologies and reporting processes. Translate data insights into clear, concise, and actionable recommendations to inform strategic and operational decisions.

Communication and Collaboration:

• Create data visualizations (charts, graphs, dashboards, reports) to effectively communicate complex information to both technical and non-technical audiences. Collaborate with cross-functional teams (Marketing, Sales, Operations) to understand data requirements, define key questions, and deliver relevant insights.

Revenue Management Innovation:

• Proactively analyze market trends, competition, internal data, and operations to discover opportunities for revenue growth, efficiency improvements, and competitive advantages in revenue management. Design and propose innovative pricing strategies, forecasting models, inventory methods, and customer segmentation using advanced analytics and business understanding. Research, evaluate, and recommend new technologies (e.g., AI/ML, analytics software, automation) to modernize revenue management. Plan, execute, and analyze A/B tests and pilot programs. Work closely with Data Scientists, Engineers, IT, Product, and the Revenue Management team to implement innovative concepts into scalable solutions. Define key metrics and reporting to monitor the performance and financial impact of innovations. Keep up-to-date with latest advancements in data science, technology, and revenue management practices, bringing relevant external best practices.

Skills, Qualifications & Abilities Required:

• Minimum Bachelor's degree in Economics, Statistics, Mathematics, Aviation Management, or related fields (graduate degrees are encouraged to apply).
• Strong analytical and problem-solving abilities.
• Proficient in MS Excel and/or Google Sheets (including pivot tables, advanced functions, apps scripts, OWOX).
• Working knowledge of SQL and data visualization tools (e.g., Tableau, Google Data Studio).
• Keen interest in systems and emerging technologies.
• Highly detail-oriented, independent, resourceful, proactive, and a self-starter.

Nice to have:

• Experience using Google Workspace.
• Knowledge of Data Engineering & Data Science.
• Experience in revenue management within the aviation industry or other industries.
• Programming languages e.g., Python, Java Scripts.

What you'll enjoy:

• Physical Wellbeing: Medical and insurance benefits, maternity expenses, flexible work arrangements, health and fitness amenities.
• Emotional Wellbeing: Paid time off, wellness programs, childcare amenities.
• Financial Wellbeing: Resources for financial, personal skills, and career growth programs.
• Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.

Our Hiring Process:

• Application received
• Candidate screening
• Interview(s) and assessment(s)
• Background check and/or other assessments
• Offer and negotiation

Get to know AirAsia:

AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved, and connect the world and ASEAN like no other so Now Everyone Can Fly.

Our story began in 2001 with a dream, two planes, and a 40 million ringgit debt. Today, we're more than just an airline. We're Capital A, a world-class brand that aims to connect people and transform lives across ASEAN.

At AirAsia, we celebrate diversity and believe in equal opportunity. We are committed to creating an inclusive work environment and are proud to be an equal opportunity employer.