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DS Plastic Innovations Sdn Bhd – Bukit Mertajam, Penang
Location: Mainland Penang
Duration: 6 months
Allowance: RM1,500–RM1,700/month
Vacancy: 1 position
Work Arrangement: On-site
Internship Objective
Support the collection, validation and analysis of e-commerce data to provide clearer visibility into shop, product, advertising and campaign performance across Shopee, Lazada and TikTok Shop.
Job Responsibilities
- Collect, consolidate and organise e-commerce data from Shopee, Lazada, TikTok Shop, BigSeller and approved internal sources.
- Clean and validate data by identifying missing information, duplicate records, inconsistent formats and abnormal figures.
- Maintain structured datasets covering shops, products, orders, traffic, advertising, campaigns, cancellations, returns and refunds.
- Reconcile figures across marketplace reports and investigate inconsistencies with relevant team members.
- Analyse shop and product performance using sales, GMV, orders, AOV, traffic, conversion, cancellation and refund metrics.
- Identify growing or declining shops, strong or weak products and unusual performance trends.
- Support advertising and campaign analysis, including spend, attributed sales, ROAS, traffic, conversion and promotional results.
- Prepare weekly and monthly reports, scorecards or dashboards highlighting key findings and matters requiring management attention.
- Maintain action trackers and compare performance before and after approved improvement activities.
- Document data sources, metric definitions, calculation methods and reporting procedures.
- Present preliminary findings to the designated supervisor or management for review.
Candidate Requirements
- Currently pursuing a Bachelor’s Degree in Business Analytics, Data Analytics, Data Science, Information Systems, Business Information Systems, Applied Statistics or a closely related analytical field.
- Able to commit to a full 6-month internship.
- Final-year students are preferred.
- Proficient in Microsoft Excel or Google Sheets, including formulas, PivotTables and charts.
- Basic understanding of data cleaning, validation and performance analysis.
- Strong attention to detail and comfortable working with large datasets.
- Able to identify trends and communicate findings clearly.
- Able to maintain confidentiality when handling company, customer and financial information.
Added Advantage: Power Query, Power BI, SQL, Python or exposure to e-commerce marketplace data.
WE EMBRACE AI
We actively encourage the practical and responsible use of AI tools to improve productivity, analysis and problem-solving.
Candidates should be comfortable using AI as a working tool while being able to verify, question and validate the results rather than relying on AI blindly.
Learning Exposure
- Multi-platform e-commerce data management
- Shop and product performance analysis
- Advertising and campaign analytics
- Data cleaning and reconciliation
- Business reporting and dashboards
- AI-assisted data workflows