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CEKAP LINK TECH SDN. BHD. is seeking a data analyst to build and own analytics dashboards that reflect operational quality across key processes. You will monitor daily reporting, catch data errors, fix them, and propose concrete improvements to drive performance.
You will work across operations and other teams, handle ad-hoc requests, and develop self-serve data products while diagnosing data anomalies and documenting findings for practical solutions.
Quickly understand the business and build automated, accurate monitoring dashboards that reflect operational quality across every key process.
Monitor daily reporting and KPIs — catch data errors fast, fix them, and propose concrete, actionable optimisations that drive performance.
Be the person the business turns to when “the numbers look off.”
Diagnose root causes of data anomalies, and implement fixes — not just band‑aids.
Work closely with operations, customer service, and other teams to understand their data needs.
Handle ad-hoc analysis requests, and turn recurring, important requests into self‑serve data products.
Learn how each department works, and use reports and IT tools to make their day-to-day work more efficient.
Identify problems, analyse them, document findings, and drive real solutions — whether that’s automating a manual process, building a new report, or improving an existing workflow.
Bachelor’s degree or above
1–3 years of experience — we train the right mindset
Strong hands‑on data skills and the ability to deliver reports and dashboards independently
SQL — comfortable writing queries, joining tables, and pulling the data you need
Tableau or Power BI — built dashboards before, or can pick it up fast
Excel (advanced: functions, pivot tables, data cleaning)
Bonus: Python, R, or VBA — for automation and more complex analysis
Self‑driven, curious, and rigorous — you question the data before you trust it
Logical thinker who can break down messy, complex problems
Excellent communication — you can explain a SQL-level finding to an operations manager over coffee, no jargon
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