D365 CRM Developer

Systems Limited - APAC; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Systems Limited - APAC seeks an experienced Dynamics 365 CRM Technical Consultant to design, configure, customize, integrate, and support Microsoft Dynamics 365 CRM solutions in Malaysia. You will work with functional consultants, solution architects, developers, and clients to translate business requirements into robust CRM solutions.

Responsibilities include configuring CRM components, implementing Sales/Customer Service modules, building integrations via REST APIs, and performing data

Qualifications

• 3+ years hands-on with Microsoft Dynamics 365 CRM / Customer Engagement.
• Strong knowledge of CRM architecture, Dataverse, and data migration.
• Experience with CRM integrations via REST/API and security concepts.
• Proficient in C#/.NET development and SQL Server basics.
• Ability to translate requirements into scalable technical solutions.

Responsibilities

• Configure and customize Dynamics 365 CRM based on business needs.
• Develop plugins, workflows, and custom APIs for CRM extensions.
• Design integrations between Dynamics 365 CRM and external systems using REST, OData.
• Support data migration, mapping, cleansing, and validation activities.
• Collaborate with functional consultants and clients across environments.

Skills

Dynamics 365 CRM

Dataverse

C# / .NET

REST APIs

SQL Server

Troubleshooting

Communication

Team collaboration

Data migration

Job description

We are looking for an experienced Dynamics 365 CRM Technical Consultant to design, configure, customize, integrate, and support Microsoft Dynamics 365 CRM solutions.

The role will work closely with functional consultants, solution architects, developers, business analysts, and clients to translate business requirements into robust and scalable Dynamics 365 CRM solutions.

Responsibilities

• Configure and customize Dynamics 365 CRM based on business requirements.
• Configure entities/tables, fields, forms, views, business rules, business process flows, workflows, and dashboards.
• Support implementation of Dynamics 365 Sales and Customer Service modules.
• Translate functional requirements into technical solutions.
• Participate in technical design and solution architecture discussions.
• Develop plugins, custom workflows, custom APIs, and other CRM extensions where required.
• Configure entity relationships, business logic, processes, and system components.
• Design and implement integrations between Dynamics 365 CRM and external systems.
• Work with REST APIs, OData, Dataverse Web API, and other integration technologies.
• Support data migration activities into Dynamics 365 CRM.
• Perform data mapping, transformation, cleansing, validation, and reconciliation.
• Develop migration scripts and processes using appropriate CRM data migration tools.
• Support mock migration, migration testing, cutover, and post-migration validation.
• Ensure data integrity and consistency throughout the migration process.
• Manage Dynamics 365 CRM solutions across Development, Test, UAT, and Production environments.
• Prepare and deploy CRM solutions between environments.
• Support unit testing, system integration testing, UAT, and regression testing.
• Investigate and resolve Dynamics 365 CRM technical issues.

Requirements:

• 3+ years of hands-on experience with Microsoft Dynamics 365 CRM / Customer Engagement.
• Strong knowledge of Dynamics 365 CRM architecture and Dataverse.
• Hands-on experience with Dynamics 365 configuration and customization.
• Strong understanding of CRM entities/tables, relationships, business processes, and security.
• Experience with CRM integrations and REST/API-based integration.
• Experience with Dynamics 365 data migration.
• Knowledge of C# and .NET development.
• Good understanding of SQL Server.
• Experience working across Development, Test, UAT, and Production environments.
• Strong troubleshooting and analytical skills.
• Good communication skills and ability to work with clients and project teams.