CUSTOMER SERVICE CONSULTANT (MANDARIN | SALES)

UR KLINIK; Penang; Hybrid; MYR 45,000 - 67,000; Full time

Benefits offered by this job

High Commission Rate

Lunch & Parking Covered

Work-Life Balance – Sat work-from-home

Job summary

UR Klinik in Malaysia’s Penang region seeks a Customer Service Consultant (Mandarin | Sales) to support patients and clients with appointments and product inquiries. You will engage with customers using calls and messages, delivering caring, professional assistance to build confidence and comfort.

You’ll inspire women to become their better selves through every conversation, contributing to a high-commission sales environment and a warm, patient-focused clinic culture.

Qualifications

• Mandarin fluency is required for daily customer interactions.
• Experience in customer service is preferred.
• Strong communication and empathetic listening skills are important.

Responsibilities

• Contact customers via calls & messages to arrange appointments.
• Provide caring, professional support to ensure confidence and comfort.
• Inspire women to become their better selves through every conversation.

Skills

Mandarin fluency

Customer service

Communication

Tools

CRM software

Job description

CUSTOMER SERVICE CONSULTANT (MANDARIN | SALES)

At UR Klinik, we don’t just treat skin — we restore confidence.

As Malaysia’s leading Skin Pigmentation Clinic, we blend science, care, and artistry to help every patient rediscover their beauty from within.

What You’ll Do Every Day:

Contact customers via calls & messages to arrange appointments

Provide caring, professional support to ensure confidence and comfort

Inspire women to become their better selves through every conversation

Why you’ll love working here:

• High Commission Rate – The more effort you put in, the more you’ll earn!
• Work-Life Balance – Weekdays at HQ, Saturdays work-from-home.
• Lunch & Parking Covered – No need to worry, we’ve got you taken care of !

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• How would you rate your Mandarin language skills?

Health & Beauty Retail 101-1,000 employees

Born in 2014 in the heart of Bukit Mertajam, Penang, UR Klinik has been on a glowing journey ever since!

From a humble start, we’ve expanded across Malaysia, now proudly shining in Penang, Kuala Lumpur, and Johor Bahru.

With over 40 amazing doctors (many LCP-certified), AI-powered diagnostic tools, and top-notch medical tech, we're here to deliver real, visible results!

As an ISO 9001:2015 certified clinic, we blend professional care with a warm, welcoming vibe.

Today, UR Klinik stands proud as Malaysia’s go-to Skin Pigmentation Clinic, setting the gold standard for beauty and confidence!

Born in 2014 in the heart of Bukit Mertajam, Penang, UR Klinik has been on a glowing journey ever since!

From a humble start, we’ve expanded across Malaysia, now proudly shining in Penang, Kuala Lumpur, and Johor Bahru.

With over 40 amazing doctors (many LCP-certified), AI-powered diagnostic tools, and top-notch medical tech, we're here to deliver real, visible results!

As an ISO 9001:2015 certified clinic, we blend professional care with a warm, welcoming vibe.

Today, UR Klinik stands proud as Malaysia’s go-to Skin Pigmentation Clinic, setting the gold standard for beauty and confidence!

What can I earn as a Customer Service Representative