Customer Quality Engineer - Mechanical Manufacturing

Axiom; Seberang Perai; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

Life Insurance

Paid Time Off

Bonuses

Job summary

Axiom, located in Batu Kawan, Penang, is seeking a Customer Quality Engineer to sustain and improve quality programs for mechanical manufacturing. You will develop inspection standards, supervise measurement activities and drive corrective actions with a focus on customer satisfaction.

The role requires a Bachelor’s degree and at least 6 years of Quality Engineering experience, with hands-on use of precision measurement tools and a solid grasp of ISO 9001 and CAPA processes.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• Minimum 6 years of Quality Engineering experience in mechanical manufacturing.
• Familiarity with stamping, assembly, welding, powder coating, machining or metal fabrication.
• Hands-on use of measurement tools (Caliper, Micrometer, Height Gauge, Profile Projector, CMM).
• Knowledge of ISO 9001, QMS, audits, NCR, CAPA and continuous improvement.
• Experience in customer complaint handling and 8D problem solving.
• Able to collaborate with customers and cross-functional teams to resolve quality issues.

Responsibilities

• Develops and maintains quality standards and improvement programs.
• Designs inspection, testing and evaluation methods and records.
• Directs staff in measuring and testing product and recording data.
• Develops training materials and conducts training on quality control activities.
• Coordinates corrective actions and tracks completion.
• Leads quality audits and disposition of discrepant material.
• Represents quality in customer interfaces and regulatory liaising.

Skills

Cross-functional teamwork

Customer interfaces

8D problem solving

Root cause analysis

Continuous improvement

Education

Bachelor's degree in related field

Tools

Caliper

Micrometer

Height Gauge

Profile Projector

CMM

Job description

Axiom, located in Batu Kawan, Penang, is seeking a Customer Quality Engineer to sustain and improve quality programs for mechanical manufacturing. You will develop inspection standards, supervise measurement activities and drive corrective actions with a focus on customer satisfaction.

The role requires a Bachelor’s degree and at least 6 years of Quality Engineering experience, with hands-on use of precision measurement tools and a solid grasp of ISO 9001 and CAPA processes.