Customer Quality Engineer

Flex Ltd; Bayan Lepas; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

Life Insurance

Paid Time Off

Bonuses

Job summary

Axiom is seeking a Customer Quality Engineer based in Mechanical Plant Batu Kawan, Penang. You will maintain quality programs, standards, and improvements while collaborating with product and manufacturing teams to ensure continuous quality and reliability across materials and processes.

Daily tasks include developing inspection standards, recording quality data, and driving corrective actions. The role requires hands-on use of precision tools and strong experience with ISO 9001 and 8D/RCA

Qualifications

• Bachelor’s degree in related field or equivalent experience.
• Typically requires minimum 6 years of Quality Engineering experience in mechanical manufacturing.
• Familiar with stamping, assembly, welding, powder coating, machining, or metal fabrication processes.
• Hands-on experience with precision measurement tools (Caliper, Micrometer, Height Gauge, Profile Projector, CMM).
• Knowledge of ISO 9001, QMS, audits, NCR, CAPA, and continuous improvement practices.
• Experience in customer complaint handling, 8D, RCA, and corrective action implementation.
• Able to work with customers and cross-functional teams to resolve quality issues.

Responsibilities

• Develops and maintains quality programs and improvements.
• Devise sampling procedures and forms for recording quality data.
• Directs workers in measurement and testing activities.
• Consolidates and reports quality results.
• Initiates corrective action requests and tracks completion.
• Develops, applies, and maintains quality standards for processing materials into finished products.
• Approves product, process, and equipment qualifications.
• Liaises with regulatory bodies as needed.

Skills

Quality engineering

Cross-functional collaboration

Root Cause Analysis

Audits & CAPA

Education

Bachelor’s degree in related field

Tools

Caliper

Micrometer

Height Gauge

Profile Projector

CMM

Job description

Job Summary

Axiom builds the digital and electrical infrastructure powering the AI era. We design, build and deploy integrated power, thermal and compute solutions that help data centers, utilities and innovators scale faster, operate more efficiently and meet growing demand. Built on decades of manufacturing expertise, global operations and a proven ability to deliver complex systems at scale, Axiom combines innovation with real-world execution. We’re helping close the gap between what the future demands and what the world can deliver. At Axiom, you’ll take on meaningful challenges, be trusted with real responsibility, and work alongside people who value candor, collaboration, and continuous learning.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Quality Engineer located in Mechanical Plant Batu Kawan, Penang. In this role, you will be maintaining quality engineering programs, standards and improvements within the organization.

What a typical day looks like:

• Develops and initiates standards and methods for inspection, testing and evaluation.
• Devises sampling procedures and designs and develops forms and instructions for recording, evaluating and reporting quality and reliability data.
• Develops and implements methods and procedures for disposition of discrepant material and devises methods to assess cost.
• Directs workers engaged in measuring and testing product and tabulating data concerning materials, product or process quality and reliability.
• Compiles and writes training material and conducts training sessions on quality control activities.
• Holds up Product Engineers and Quality Program Managers with customer interfaces as necessary on quality related issues.
• Assures data availability and integrity for all quality related data.
• Consolidates and reports quality results.
• Initiates corrective action requests as needed and tracks to satisfactory completion.
• Assists with development and implementation of quality audits.
• In charge of developing, applying, revising and maintaining quality standards for processing materials into partially finished or finished products.
• Designs and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and/or production equipment.
• Explores reports and returned products and recommends corrective action.
• Establishes program to evaluate precision and accuracy of production equipment and testing, measurement and research of equipment and facilities.
• Approves product, process and equipment qualifications.
• Provides liaison to various regulatory bodies.

The experience we’re looking to add to our team:

• Typically requires a Bachelor’s degree in related field or equivalent experience.
• Typically requires minimum 6 years of Quality Engineering experience mechanical manufacturing industry.
• Familiar with Stamping, Assembly, Welding, Powder Coating, Machining, or Metal Fabrication processes.
• Hands‑on experience using measurement tools such as Caliper, Micrometer, Height Gauge, Profile Projector, and CMM.
• Knowledge of ISO 9001, QMS requirements, audits, NCR, CAPA, and continuous improvement practices.
• Experience in customer complaint handling, 8D problem solving, Root Cause Analysis (RCA), and corrective action implementation.
• Able to work closely with customers and cross‑functional teams to resolve quality issues and drive customer satisfaction.

What you’ll receive for the great work you provide:

• Medical benefits, dental, vision Life Insurance Paid Time Off Bonuses HH39 AA98
• Job Category Quality

Axiom is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We’re happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we’ll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Axiom, you must complete the application process first).

Axiom builds the digital and electrical infrastructure powering the AI era. We design, build and deploy integrated power, thermal and compute solutions that help data centers, utilities and innovators scale faster, operate more efficiently and meet growing demand. Built on decades of manufacturing expertise, global operations and a proven ability to deliver complex systems at scale, Axiom combines innovation with real-world execution. We’re helping close the gap between what the future demands and what the world can deliver. At Axiom, you’ll take on meaningful challenges, be trusted with real responsibility, and work alongside people who value candor, collaboration, and continuous learning.