Customer Experience & Store Operations Associate

Watsons Malaysia; Malaysia; On-site; MYR 22,000 - 33,000; Full time

Job summary

Watsons Malaysia is seeking a proactive cashier to deliver friendly, professional service and maintain an organized shop floor. You will handle cashier duties, promote the Watsons VIP Member Card, and ensure stock levels are well managed to support seamless store operations.

The role requires good communication, a pleasant personality, and the ability to work shifts, including weekends and public holidays. Malaysian citizenship is a prerequisite; health/retail pharmacy experience is a plus.

Qualifications

• Malaysian citizenship is required.
• Fluent in Bahasa Melayu and English.
• Minimum PMR/PT3/SKM.
• Good communication and interpersonal skills.
• Pleasant personality with high energy and drive.
• Able to work shifts, weekends and public holidays.
• Experience in health/retail pharmacy is advantageous.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Customer service

Organizational skills

Communication skills

Interpersonal skills

Teamwork

Flexible schedule

Bahasa Melayu

English

Education

PMR/PT3/SKM

Job description

Watsons Malaysia is seeking a proactive cashier to deliver friendly, professional service and maintain an organized shop floor. You will handle cashier duties, promote the Watsons VIP Member Card, and ensure stock levels are well managed to support seamless store operations.

The role requires good communication, a pleasant personality, and the ability to work shifts, including weekends and public holidays. Malaysian citizenship is a prerequisite; health/retail pharmacy experience is a plus.