Customer Care & Retail Operations Specialist

Watsons Malaysia; Selangor; On-site; MYR 20,000 - 30,000; Full time

Job summary

Watsons Malaysia is seeking a frontline store associate to deliver friendly, professional customer service while ensuring smooth shop operations.

You will maintain stock levels, handle cashier duties, and promote the Watsons VIP Member Card to customers.

This role suits applicants who are Malaysia citizens with basic education and good communication, able to work shifts, weekends and holidays.

Qualifications

• Minimum PMR/PT3/SKM, as stated in the education section.
• Fluent in Bahasa Melayu and English.
• Pleasant personality with strong drive and excellent communication skills.
• Good interpersonal and follow-up skills; adaptable and result-oriented.
• Outgoing personality with high energy.
• Malaysian citizen required.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Customer service

Cashier

Communication

Interpersonal skills

Outgoing personality

Education

PMR/PT3/SKM

Job description

Watsons Malaysia is seeking a frontline store associate to deliver friendly, professional customer service while ensuring smooth shop operations.

You will maintain stock levels, handle cashier duties, and promote the Watsons VIP Member Card to customers.

This role suits applicants who are Malaysia citizens with basic education and good communication, able to work shifts, weekends and holidays.