Customer Experience Specialist – Cashier & VIP Card

Watsons Malaysia; Malaysia; On-site; MYR 27,000 - 36,000; Full time

Job summary

Watsons Malaysia is seeking a customer-focused cashier to join our store team. The role involves delivering friendly and professional service, maintaining shop organization, and ensuring stock levels are well managed.

You will handle cashier duties and promote the Watsons VIP Member Card, helping customers with a smooth checkout and loyalty enrollment while contributing to a positive shopping experience.

Qualifications

• Minimum PMR/PT3/SKM
• Required language(s): Bahasa Melayu, and English
• Pleasant personality with a strong drive and excellent in communication skills
• Good interpersonal & follow-up skills, adaptable and result-oriented
• Possess outgoing personality, positive and high energy level
• Applicants must be Malaysian citizens
• Able to work shifts, weekends and public holidays
• Experience in health/retail pharmacy industry will be an added advantage

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Efficient organization and operation of the shop.
• Maintenance of sufficient stock level at all times.
• Being a cashier and promote expertise in Watsons VIP Member Card.

Skills

Customer service

Cashier operations

Stock management

VIP membership promotion

Education

PMR/PT3/SKM

Job description

Watsons Malaysia is seeking a customer-focused cashier to join our store team. The role involves delivering friendly and professional service, maintaining shop organization, and ensuring stock levels are well managed.

You will handle cashier duties and promote the Watsons VIP Member Card, helping customers with a smooth checkout and loyalty enrollment while contributing to a positive shopping experience.