Customer Experience & Outlet Associate

Hometown F&b Central Sdn Bhd; Shah Alam; On-site; MYR 22,000 - 36,000; Full time

Job summary

Hometown F&B Central Sdn Bhd in Shah Alam seeks a friendly team member to welcome customers, take orders, and serve food and beverages to company standards. You will work closely with the kitchen and outlet team to ensure orders are accurate and served promptly.

Responsibilities include maintaining cleanliness, handling payments, restocking supplies, opening and closing the outlet, and providing professional service.

Responsibilities

• Welcome and serve customers in a friendly and professional manner.
• Take customer orders and process payments accurately.
• Prepare and serve food and beverages according to company standards.
• Ensure orders are served correctly and promptly.
• Maintain cleanliness and hygiene of the dining area, counter, and service areas.
• Assist with opening and closing outlet operations.
• Restock food, beverages, packaging and other outlet supplies when required.
• Handle customer enquiries and feedback professionally.
• Work closely with kitchen and outlet team members to ensure smooth operations.
• Follow company policies, SOPs, food safety and hygiene standards.
• Support other outlet duties as assigned by the Supervisor or Manager.

Job description

Hometown F&B Central Sdn Bhd in Shah Alam seeks a friendly team member to welcome customers, take orders, and serve food and beverages to company standards. You will work closely with the kitchen and outlet team to ensure orders are accurate and served promptly.

Responsibilities include maintaining cleanliness, handling payments, restocking supplies, opening and closing the outlet, and providing professional service.