Cross-Border Logistics Coordinator

Centre Side Express; Johor; On-site; MYR 39,000 - 61,000; Full time

Job summary

Jora Malaysia is seeking an Operations Assistant to coordinate daily logistics and cross-border activities between Singapore and Malaysia, ensuring timely, compliant shipments through close collaboration with customers, transporters, customs authorities and internal teams.

The role requires a Diploma in Logistics, Supply Chain Management, Business Administration, or related field, at least 2 years in logistics, and proficiency in Excel, Word and Outlook.

Qualifications

• Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
• Minimum 2 years of working experience in logistics, freight forwarding, shipping, or transportation operations.
• Good knowledge of cross-border logistics operations, particularly between Singapore and Malaysia.
• Familiarity with Singapore Customs procedures, import and export documentation, permits, and customs clearance requirements.
• Knowledge of shipping documentation, including DO, BL, AWB, Commercial Invoice, Packing List, and Customs Declaration.
• Strong communication and coordination skills.
• Ability to work under pressure and manage multiple priorities.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Able to work independently and as part of a team.
• Must be able to travel to Singapore whenever needed (travel allowances will be provided).

Responsibilities

• Coordinate and monitor daily logistics and transportation activities.
• Handle import and export shipment documentation and operational processes.
• Liaise with customers, transport providers, warehouse personnel, customs brokers, and government agencies.
• Monitor shipment status and provide timely updates to customers and Management.
• Coordinate cross-border logistics operations between Singapore, Malaysia, and other countries where applicable.
• Prepare, verify, and maintain shipping documents, delivery orders, invoices, permits, and customs documentation.
• Ensure compliance with Singapore Customs regulations and other relevant statutory requirements.
• Assist in customs clearance processes and resolve shipment or documentation issues promptly.
• Coordinate with warehouse and transport teams to ensure on-time collection and delivery of cargo.
• Maintain accurate operational records and update internal systems.

Skills

Communication skills

Coordination skills

Microsoft Office

Education

Diploma in Logistics / related field

Tools

Excel

Word

Outlook

Job description

Jora Malaysia is seeking an Operations Assistant to coordinate daily logistics and cross-border activities between Singapore and Malaysia, ensuring timely, compliant shipments through close collaboration with customers, transporters, customs authorities and internal teams.

The role requires a Diploma in Logistics, Supply Chain Management, Business Administration, or related field, at least 2 years in logistics, and proficiency in Excel, Word and Outlook.