Credit Operations & Systems Analyst

Public Bank Berhad; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Loans

Remuneration package

Job summary

Public Bank Berhad is seeking a Business Analyst for the Credit Operations Division to analyze existing credit systems, perform gap analyses and propose improvements. The role involves exploring new software opportunities, coordinating with IT and UAT teams to ensure timely delivery, and producing detailed functional specifications and manuals.

post-implementation support will ensure alignment with evolving business objectives.

Qualifications

• A recognised degree in either Business or IT / Computer Science.
• At least 5 years of related experience in business / functional analysis, preferably for Loan Origination System.
• Strong analytical, critical and creative thinking skills.
• Good interpersonal and leadership capabilities.
• Good written and verbal communication.

Responsibilities

• Analyse existing Bank’s credit systems by performing gap analysis and provide solutions or areas of improvement to meet Bank’s business operational, functional and control requirements.
• Explore and identify new software/service to be developed for business enhancement opportunities.
• Engage with various business and support units including Information Technology and User Acceptance Testing team to ensure projects are delivered within the stipulated timeline.
• Prepare user manuals, application configuration documents and other relevant reports and translate them into detailed functional specifications.
• Provide ongoing post-implementation support to ensure solutions remain aligned with evolving business objectives.

Skills

Analytical thinking

Critical thinking

Creative thinking

Leadership

Communication

Interpersonal skills

Education

Bachelors in Business/IT

Job description

Public Bank Berhad is seeking a Business Analyst for the Credit Operations Division to analyze existing credit systems, perform gap analyses and propose improvements. The role involves exploring new software opportunities, coordinating with IT and UAT teams to ensure timely delivery, and producing detailed functional specifications and manuals.

post-implementation support will ensure alignment with evolving business objectives.