Credit Control Manager

exclusivenetworks; Kuala Lumpur; On-site; MYR 180,000 - 280,000; Full time

Job summary

Exclusive Networks is seeking an Asia Credit Manager to lead credit risk governance across Asia, reporting to APAC CFO and coordinating with Finance, Sales, Operations, Legal and Treasury. The role will drive consistent credit standards, decision-making, and the protection of cash flow.

You will oversee credit framework, assess material exposures, monitor portfolio risk and provide clear reporting to senior stakeholders, while coaching regional teams on risk management and collections.

Qualifications

• The ideal Asia Credit Manager will have a degree in Finance, Accounting, Economics, or Business; a professional qualification is an advantage.
• Substantial experience in commercial credit risk / credit control within a regional distribution technology environment.
• Demonstrated experience in credit management within IT distribution, technology or cybersecurity.

Responsibilities

• Develop, implement and maintain a consistent regional credit risk framework and operating procedures.
• Lead or review credit assessments and approve limits within delegated authority to balance growth and risk.
• Monitor exposures, overdue receivables, concentration risks and portfolio trends across Asia.
• Coach local teams to strengthen credit analysis and collections discipline.
• Prepare regional credit reporting and support audits and system implementations.

Education

Degree in Finance / Accounting / Economics / Business

Job description

EXCLUSIVE NETWORKS | Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com .

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES | About the role

The Asia Credit Manager is responsible for leading credit risk management across the region, supporting profitable growth while protecting cash flow and minimizing bad-debt exposure. The role establishes consistent credit standards, provides independent and timely credit decisions, and drives disciplined management of customer receivables and overdue balances.

The role reports to the APAC CFO with a dotted reporting line into the Group Director of Credit Management, and works closely with Finance, Sales, Operations, Legal and Treasury across the Group, Regional and Countries organizations. The Asia Credit Manager will oversee the regional credit framework, assess material exposures, monitor portfolio risk, support country teams on deal structuring & complex cases, and provide clear reporting and recommendations to senior stakeholders.

As the Asia Credit Manager, you will lead the following activities:

Credit Risk Governance

• Develop, implement and maintain a consistent credit risk framework, policies, approval authorities and operating procedures across Asia.
• Ensure credit decisions comply with internal policies, delegated authorities, contractual requirements and applicable local regulations.
• Promote strong governance, documentation quality and audit readiness across country credit and collections processes.
• Review regional credit practices and recommend improvements to strengthen controls, consistency, speed and commercial relevance.
• Leverage automation and AI to streamline credit processes, improve productivity, strengthen controls and accelerate decision-making.
• Act as the regional escalation point for significant, complex or non-standard customer credit matters.
• Manage credit insurance coverage across Asia, including customer-limit applications, policy compliance, renewals, claims and relationships with insurers and brokers.

Credit Assessment and Decision-Making

• Lead or independently review credit assessments for new and existing customers, including financial statements, payment history, market information, ownership structure and security available.
• Recommend and approve credit limits, payment terms, guarantees and other risk mitigants within delegated authority; esc
• Support commercial teams in structuring transactions that balance growth opportunities, customer needs and acceptable risk.

Portfolio Monitoring and Collections Oversight

• Monitor customer exposures, overdue receivables, concentration risks, limit utilization and emerging portfolio trends across Asia.
• Identify deteriorating accounts early and coordinate action plans with Country Finance, Sales, Legal and other stakeholders.
• Provide oversight and challenge on collections priorities, dispute resolution, payment plans, provisioning, write-offs and recovery strategies.

Stakeholder Partnership and Capability Building

• Build effective relationships with country finance and commercial teams, while maintaining independent credit judgment.
• Coach and support local teams to strengthen credit analysis, negotiation, collections discipline and risk awareness.
• Communicate decisions and risk positions clearly, including the rationale, conditions, mitigation actions and follow-up requirements.

Reporting, Controls and Projects

• Prepare accurate and timely regional credit reporting, portfolio analysis, risk dashboards and management commentary for senior stakeholders.
• Support internal and external audits, system or process implementations, policy updates and other regional Finance projects as required.

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Asia Credit Manager will have

• A degree in Finance, Accounting, Economics, Business or a related discipline; a relevant professional qualification is an advantage.
• Substantial experience in commercial credit risk / credit control within a regional distribution technology environment.
• Demonstrated experience in credit management within the IT distribution, technology or cybersecurity in