Credit Control Lead — Hybrid, 12-Month Contract

QBE Asia; Petaling Jaya; Hybride; MYR 90 000 - 130 000; Plein temps

Résumé du poste

QBE Asia is seeking a Credit Control professional to lead day-to-day operations, manage debt collection, and allocate cash receipts across multiple entities in Malaysia. The role emphasizes process improvement, performance against the business plan, and collaboration with underwriting teams.

With a strong background in credit control within the insurance sector, you will steer a team, monitor aged debt, and report on collections and reconciliation.

Qualifications

• 7 years finance or accounting experience with significant experience of working in a credit control team and in an insurance industry.
• Problem solving and decision-making skills.
• Ability to communicate effectively at all levels within the organization.
• Sufficient systems skills to be able to use and further develop Credit Control database and reporting systems.
• Strong people management skills to enforce discipline and process control, handle low level conflict and facilitate resolution.
• Ability to recognize budgets and be measured against them.
• Customer service and negotiation skills and ability to work to strict deadlines and work under pressure.
• Organize own time efficiently and effectively.

Responsabilités

• Own and be accountable for Credit Control Business Plan.
• Take ownership of the ledger and ensure that all avenues are explored to collect any outstanding debt.
• Analyze all credit control related data, identifying problem areas and taking corrective action.
• Monitor, process and allocate all cash receipts within agreed timelines.
• Process, allocate and notify all QBE entities of their respective shares of RI collections and Premiums.
• Input and monitor data to ensure database information is current and accurate.
• Track potential and future bad debtors and cash collection issues to maximize recovery.
• Control and investigate aged debt to minimize it.
• Identify, reconcile and clear unallocated cash amounts.
• Provide accurate and timely recommendations on instalment and settlement packs to support decision making.
• Generate quarterly reports on business units performance and areas of concern.

Connaissances

Credit control

Accounts receivable

Stakeholder management

Leadership

Financial analysis

Description du poste

QBE Asia is seeking a Credit Control professional to lead day-to-day operations, manage debt collection, and allocate cash receipts across multiple entities in Malaysia. The role emphasizes process improvement, performance against the business plan, and collaboration with underwriting teams.

With a strong background in credit control within the insurance sector, you will steer a team, monitor aged debt, and report on collections and reconciliation.