Courier Operations Admin Coordinator

SN EXPRESS SDN BHD; Iskandar Puteri; On-site; MYR 36,000 - 54,000; Full time

Job summary

SN EXPRESS SDN BHD is seeking an Admin to support daily courier operations in Malaysia. You will handle clerical tasks, prepare documents, and ensure accurate data entry for shipments and customer records.

The role requires a Diploma or Bachelor's degree in a related field, basic Excel knowledge, and strong communication. Fresh graduates are encouraged, with opportunities to learn and grow within the logistics team.

Qualifications

• Diploma or Bachelor's degree in Business Administration, Management, Human Resources, Accounting or related field.
• Fresh graduates are encouraged to apply.
• Basic knowledge of Microsoft Excel / WPS Office.
• Good communication and interpersonal skills.
• Willing to learn and accept new responsibilities.
• Fast learner and able to follow instructions.
• Responsible, organised and detail-oriented.
• Able to work independently and as part of a team.
• Able to handle multiple tasks and meet deadlines.
• Experience in courier/logistics is required.

Responsibilities

• Handle daily administrative and clerical tasks for courier operations.
• Prepare and maintain delivery documents, records and reports.
• Key in and update shipment, parcel and customer information in the system.
• Monitor parcel status, delivery progress and outstanding shipments.
• Handle incoming and outgoing calls, emails and customer enquiries.
• Coordinate with riders/drivers regarding parcel collection and delivery.
• Assist in resolving delivery issues, missing parcels and customer complaints.
• Prepare daily operation reports and ensure data accuracy.
• Manage filing and maintain proper documentation.
• Assist the Operations team with daily courier activities.
• Perform other administrative duties as assigned by management.

Skills

Microsoft Excel

Communication skills

Teamwork

Independent work

Organisational skills

Education

Diploma or Bachelor's degree in Business Administration/Management/HR/Accounting

Job description

SN EXPRESS SDN BHD is seeking an Admin to support daily courier operations in Malaysia. You will handle clerical tasks, prepare documents, and ensure accurate data entry for shipments and customer records.

The role requires a Diploma or Bachelor's degree in a related field, basic Excel knowledge, and strong communication. Fresh graduates are encouraged, with opportunities to learn and grow within the logistics team.