Content Reviewer - Fluent Russian

Teleperformance; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global customer experience firm is seeking a Content Reviewer to manage sensitive internet content. This role requires fluency in Russian and intermediate English, along with strong attention to detail. Responsibilities include evaluating social media and advertising content, ensuring high quality and productivity standards. The ideal candidate will be adaptable, possess internet navigation skills, and be comfortable reviewing explicit content. Join a team dedicated to enhancing the quality of client products in a fast-paced environment.

Qualifications

• Fluency in written and spoken Russian is essential.
• Intermediate level of written and verbal English is required.
• Experience navigating commercial websites and social media.
• Strong attention to detail with proven ability to deliver high-quality results.

Responsibilities

• Evaluate online social media and advertising content per client policy.
• Visually navigate and review images, videos, and text-based content.
• Escalate policy violations using internal tools.
• Achieve weekly productivity deliverables.

Skills

Fluency in Russian

Intermediate English

Internet navigation skills

Attention to detail

Adaptability

Strong work ethic

Job description

As a Content Reviewer you will be responsible for the day to day management of potentially sensitive internet content, ensuring a quality experience is provided to millions of internet users.

As a reviewer you will have the opportunity to make a significant and direct impact on the quality of our client’s social media and advertising products. Content Reviewers will be responsible for optimal quality and productivity levels.

Duties & Responsibilities

• Responsible for evaluating online social media, web page content and advertising content in conjunction with client policy.
• Visually navigate and review images, videos, accounts and text-based content.
• Escalate violations of client policies using internal tools.
• Maintain a high level of quality in each case that you review.
• Achieve weekly productivity deliverables as part of daily workflow.
• Balance priorities of daily workflow tasks in line with client needs.
• Opportunity to participate in client meetings to discuss findings and make on-going recommendations.
• You may be required from time to time to support different workflows/products/markets.
• While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations.

Required Qualifications & Experience

• Fluency in written and spoken Russian is essential.
• Intermediate level of written and verbal English is essential.
• Experience navigating internet websites including social media, commercial websites etc.
• Broad knowledge of current national and international political, historical and social news.
• Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content.
• Proven ability to deliver highest quality results while paying strict attention to detail.
• Ability to be flexible and adaptable to meet changing business needs.
• Ability to work in a fast paced environment with high volume and complex demands
• Can remain positive during challenging assignments.
• Strong work ethic and ability to work with minimal supervision.
• Intermediate I.T skills with the ability to quickly learn new tools.

Competencies

• Understanding the role.
• Solution & results orientated.
• Initiative.
• Collaboration & teamwork.
• Attention to detail.
• Resilience & adaptability.
• Social awareness.
• Organizational commitment.