Consultant

Prudential BSN Takaful Berhad; Malacca City; Hybrid; MYR 40,000 - 70,000; Full time

Job summary

Prudential BSN Takaful Berhad in Shah Alam offers a full-time Consultant role with a hybrid work arrangement. You will advise customers on family takaful solutions, assess their needs, and recommend suitable products and services while building and growing a client portfolio.

Responsibilities include meeting prospective and existing customers, preparing proposals, completing documentation, coordinating with internal teams for onboarding, and striving to achieve sales and service targets through

Qualifications

• Strong customer relationship and communication skills.
• Sales, negotiation, and client portfolio management abilities with targets.
• Analytical and problem-solving skills to assess customer needs and explain takaful concepts.
• Organizational and time management skills for multiple engagements.
• Comfort with digital tools and online platforms for engagement and reporting.
• Fresh graduates encouraged to apply; experience in financial services or takaful is an advantage.
• Diploma or Bachelor’s degree in business, finance, marketing, or related field preferred.

Responsibilities

• Meet prospective and existing customers, prepare proposals, and complete documentation.
• Coordinate with internal teams to ensure smooth onboarding and servicing.
• Achieve sales and service targets and participate in training and development sessions.
• Contribute to team initiatives and community engagement activities.

Skills

Customer relationship

Communication

Sales

Negotiation

Client portfolio management

Analytical thinking

Problem solving

Time management

Digital tools

Education

Diploma or Bachelor’s degree in business, finance, marketing or related field

Job description

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Company Description

Prudential BSN Takaful Berhad (PruBSN) is Malaysia’s leading family takaful operator, recognized for its customer-focused approach, multi-channel distribution strategy, innovative solutions, and strong use of technology. The organization is committed to creating a workplace where people find value and meaning in their work while delivering outstanding performance for customers, shareholders, and communities. PruBSN invests heavily in talent development through structured training, workshops, and seminars, and offers an award-winning Leadership Development Programme to build future leaders. The company emphasizes performance-based rewards, continuous employee engagement, and volunteering, supported by a strong culture of candid feedback. PruBSN is also dedicated to cultivating a diverse and inclusive workforce.

Role Description

The Consultant role at PruBSN is a full-time position based in Shah Alam with a hybrid working arrangement that allows some work from home. In this role, the Consultant will advise customers on family takaful solutions, assess their needs, and recommend suitable products and services. The Consultant will manage and grow a portfolio of clients, conduct regular reviews, and maintain high standards of service and compliance. Daily responsibilities include meeting prospective and existing customers, preparing proposals, completing documentation, and coordinating with internal teams to ensure smooth onboarding and servicing. The role also involves achieving sales and service targets, participating in training and development sessions, and contributing to team initiatives and community engagement activities.

Qualifications

• Strong customer relationship and communication skills, with the ability to explain financial and takaful concepts clearly and professionally.
• Sales, negotiation, and client portfolio management abilities, including experience meeting performance targets or key performance indicators.
• Analytical and problem-solving skills to assess customer needs, interpret product features and benefits, and propose appropriate solutions.
• Organizational and time management skills to handle multiple client engagements, documentation, and follow-ups efficiently.
• Comfort with digital tools and online platforms for customer engagement, reporting, and hybrid work arrangements.
• Relevant experience in financial services, insurance, or takaful is an advantage; fresh graduates with strong interpersonal skills are also encouraged to apply.
• Diploma or Bachelor’s degree in business, finance, marketing, or a related field preferred.
• Commitment to ethical conduct, diversity and inclusion, and continuous learning and development.