Communications Senior Manager (Product)

GrabTaxi Holdings Pte. Ltd.; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex

Parental leave

Birthday leave

LASA volunteering

Grabber Assistance

FlexWork

Job summary

Grab is seeking a Communications Manager/Senior Manager (Product) to shape and execute high-impact communications across Southeast Asia. You’ll collaborate with multiple stakeholders, maintain strong ownership, and craft narratives for media, social and owned channels.

You will lead regional strategies, manage executive thought leadership, and drive data-informed storytelling. This is an onsite role reporting to the Head of Corporate Communications, based at the Petaling Jaya office.

Qualifications

• Bachelor's degree required with no field preference.
• Strong corporate reputation management, media relations and issues management skills.
• Experience in the internet/tech sector and agency environment.
• 10+ years of experience in regional or global communications teams.

Responsibilities

• Shape Grab's corporate brand and equity story across regions.
• Develop regional comms programmes for Grab tech and product updates.
• Lead regional media events and enable local country PR teams.
• Manage thought leadership programmes for Grab executives.
• Build and maintain regional media relationships and handle issues.
• Oversee review processes for external communications and multi-format content.
• Track PR outcomes aligned with budget and business needs.

Skills

Corporate reputation management

Media relations

Issues management

Integrated communications

Regional/global team experience

Hands-on

Creative flair

Education

Bachelor's degree

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Communications team tells the Grab story around the world. It supports Grab's growth by fostering a trusted brand and reputation, and showcases Grab's values and leadership in Southeast Asia.

Whether it's speaking to media and online influencers, industry commentators, thought leaders or the wider community, the Communications team is the voice of Grab.

Get to Know the Role

This is a unique opportunity to help shape a high-growth company operating in a fast-paced and dynamic global industry.

As Communications Manager / Senior Manager (Product), you will work with multiple stakeholders - and are highly collaborative while retaining a strong sense of ownership. You are an independent thinker and problem solver, able to make sense of ambiguity.

You love to tell stories, whether to media, on social or other channels. You are proactive in reaching out to find stories, shape a clear and compelling narrative for Grab, and lead the development and execution of creative, impactful communication strategies across Southeast Asia.

You should have a strong track record of developing and executing programmes from the ground up, with proven results. You are comfortable with data and able to translate it into interesting insights for external audiences. You are strong in writing, critical thinking, and can think ahead and anticipate issues.

You will be an individual contributor, reporting to the Head of Corporate Communications. It is a fully onsite role at our Petaling Jaya office.

The Critical Tasks You Will Perform

• Contribute to shaping Grab's corporate brand and equity story
• Develop and implement a regional communications programme that showcases Grab tech and product, including organising regional media and influencer events, and enabling country PR teams to drive local announcements for Grab corporate, tech and product updates
• Manage thought leadership programmes for Grab executives
• Build and maintain strong regional media relationships
• Handle issues management
• Oversee the review process for external communications and create multi-format content development for owned channels
• Track PR outcomes according to budget and business requirements

What Essential Skills You Will Need

• Bachelor's degree (no preference in field)
• Required: Corporate reputation management, media relations, issues management
• Good-to-have: Integrated communications
• Internet sector and agency experience; 10+ years experience
• Experience working in a regional or global team in a fast-growth company
• Hands-on, proactive and self-driver
• A creative flair and curiosity to push new ideas!

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.