Communications Senior Manager (Product)

Grab; Petaling Jaya; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex benefits

Parental leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork hours

Job summary

Grab is seeking a Communications Manager/Senior Manager to shape and tell Grab's story across Southeast Asia. You will lead regional communications, collaborate with stakeholders, and craft compelling narratives for media, social, and owned channels.

Reporting to the Head of Corporate Communications, this onsite role at the Petaling Jaya office requires a proactive storyteller with a strong track record in media relations, issues management, and regional/global collaboration.

Qualifications

• Bachelor's degree required or equivalent.
• Experience in corporate communications, media relations and issues management.
• Experience in integrated communications in a fast-growth/tech environment.
• 10+ years in communications, with regional or global experience.
• Experience in a regional or global team setting.
• Hands-on, proactive and self-driven; able to work independently.

Responsibilities

• Shape Grab's corporate brand and equity story.
• Develop and run regional comms programs and events.
• Manage thought leadership for Grab executives.
• Build and maintain regional media relationships.
• Handle issues management and crisis readiness.
• Oversee multi-format content for owned channels.
• Track PR results against budget and business needs.

Skills

Corporate reputation management

Media relations

Issues management

Integrated communications

Internet sector experience

Regional/global teamwork

Proactive, self-driven

Creative storytelling

Education

Bachelor's degree

Job description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

The Communications team tells the Grab story around the world. It supports Grab's growth by fostering a trusted brand and reputation, and showcases Grab's values and leadership in Southeast Asia.

Whether it's speaking to media and online influencers, industry commentators, thought leaders or the wider community, the Communications team is the voice of Grab.

Job Description

Get to Know the Role

This is a unique opportunity to help shape a high-growth company operating in a fast-paced and dynamic global industry.

As Communications Manager / Senior Manager (Product), you will work with multiple stakeholders - and are highly collaborative while retaining a strong sense of ownership. You are an independent thinker and problem solver, able to make sense of ambiguity.

You love to tell stories, whether to media, on social or other channels. You are proactive in reaching out to find stories, shape a clear and compelling narrative for Grab, and lead the development and execution of creative, impactful communication strategies across Southeast Asia.

You should have a strong track record of developing and executing programmes from the ground up, with proven results. You are comfortable with data and able to translate it into interesting insights for external audiences. You are strong in writing, critical thinking, and can think ahead and anticipate issues.

You will be an individual contributor, reporting to the Head of Corporate Communications. It is a fully onsite role at our Petaling Jaya office.

The Critical Tasks You Will Perform

• Contribute to shaping Grab's corporate brand and equity story
• Develop and implement a regional communications programme that showcases Grab tech and product, including organising regional media and influencer events, and enabling country PR teams to drive local announcements for Grab corporate, tech and product updates
• Manage thought leadership programmes for Grab executives
• Build and maintain strong regional media relationships
• Handle issues management
• Oversee the review process for external communications and create multi-format content development for owned channels
• Track PR outcomes according to budget and business requirements

Qualifications

What Essential Skills You Will Need

• Bachelor's degree (no preference in field)
• Required: Corporate reputation management, media relations, issues management
• Good-to-have: Integrated communications
• Internet sector and agency experience; 10+ years experience
• Experience working in a regional or global team in a fast-growth company
• Hands-on, proactive and self-driver
• A creative flair and curiosity to push new ideas!

Additional Information

Life at Grab

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.