Commercial Operations Manager

USTBC ABB Installation Products Inc.; Petaling Jaya; Hybrid; MYR 180,000 - 360,000; Full time

Job summary

ABB is seeking a Commercial Operations Manager to lead the development of competitive techno-commercial proposals. You will drive end-to-end bid strategy, ensure accurate costing, and align with customer requirements and business objectives.

This role reports to the Commercial Operations Director and requires coordination across Sales, Engineering, Finance, Legal, and Project Execution. The position emphasizes governance, timely deliverables, and risk management, with a hybrid work model to

Qualifications

• Bachelor's degree in Engineering, Finance, or a related discipline.
• Around 10 years' experience in commercial operations, project management, or proposal development within industrial automation, energy, or engineering services.
• Proficient understanding of industrial automation and control systems, with the ability to interpret technical specifications.
• Skilled in financial modeling, cost estimation, and margin analysis.
• Familiarity with contract terms, risk reviews, and compliance requirements.
• Strong communication, presentation, and stakeholder management skills.
• Structured, detail-oriented approach with the ability to manage multiple bids under tight deadlines.

Responsibilities

• Oversee end-to-end bid strategy and define the optimal technical solution and commercial positioning for each opportunity.
• Coordinate inputs from Sales, Engineering, Finance, Legal, Project Execution, and Product Management to deliver compliant, timely offers.
• Ensure bid governance, documentation control, and version history in line with internal audit requirements.
• Lead customer-facing commercial discussions, including terms and conditions and clarifications.
• Monitor bid progress with dashboards and post-bid analysis to support continuous improvement.
• Identify and mitigate commercial, technical, and contractual risks and align with company policies.

Skills

Bid management

Cross-functional collaboration

Financial modeling

Risk management

Negotiation

Communication

Education

Bachelor's degree in Engineering/Finance or related discipline

Job description

At ABB , we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Technical Sales Support Manager

Your role and responsibilities

As a Commercial Operations Manager, you will be responsible for overseeing the development of competitive, high-quality techno-commercial proposals, ensuring each bid reflects the optimal solution, accurate costing, and alignment with both customer requirements and business objectives. Reporting to the Commercial Operations Director, this role acts as the custodian of the bid process, ensuring cross-functional collaboration across Sales, Engineering, Finance, Legal, Project Execution, and Product Management to deliver compliant, timely, and profitable offers.

The Work Model for this role is: #LI-Hybrid

• Managing end-to-end bid strategy, defining the optimal technical solution, and commercial positioning for each opportunity.
• Overseeing all technical, financial, and project-related inputs, including cost models, cash-flow considerations, margin analysis, engineering/commissioning estimates, and resource planning.
• Coordinating cross-functional contributions from Sales, Engineering, SCM, Finance, Legal, and Project Execution to ensure aligned, timely, and high-quality proposal deliverables.
• Ensuring full bid governance and documentation control, maintaining accurate records, assumptions, decisions, and version history in compliance with internal audit requirements.
• Conducting customer-facing commercial discussions, including terms & conditions, clarifications, and negotiation inputs to support Sales.
• Monitoring and reporting bid progress, providing structured updates, dashboards, and post-bid win/loss analyses to support continuous improvement.
• Identifying and mitigating commercial, technical, and contractual risks, supporting the formal Risk Review process and ensuring alignment with company policies.

Qualifications for the role

• Bachelor's degree in Engineering, Finance, or another related discipline
• Around10 years' experience in commercial operations, project management, or proposal development within industrial automation, energy, or engineering services.
• Proficient understanding of industrial automation and control systems, with the ability to interpret technical specifications.
• Skilled in financial modeling, cost estimation, and margin analysis.
• Familiarity with contract terms, risk reviews, and compliance requirements.
• Skilled in communication, presentation, and stakeholder management skills.
• Experienced methodological approach, attention to detail, and ability to manage multiple bids under tight deadlines.

More about us

The Energy Industries Division serves a wide range of industrial sectors, including hydrocarbons, chemicals, pharmaceuticals, power generation and water. With its integrated solutions that automate, digitalize and electrify operations, the Division is committed to supporting traditional industries in their efforts to decarbonize. The Division also supports the development, integration and scaling up of new and renewable energy models. The Division's goal is to help customers adapt and succeed in the rapidly changing global energy transition. Harnessing data, machine learning and artificial intelligence (AI), the Division brings over 50 years of specialized knowledge delivering solutions designed to improve energy, process and production efficiency, as well as reduce risk, operational cost and capital cost, while minimizing waste for customers, from project start-up and throughout the entire plant lifecycle.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.