Cloud Resiliency Engineer (Remote)-Mandarin

Concentrix; Malaysia; On-site; MYR 90,000 - 120,000; Full time

Job summary

Concentrix is seeking a Cloud Resiliency Engineer to enhance the reliability and recoverability of cloud environments for clients. This role demands a thorough understanding of Azure Cloud Platform, disaster recovery, and business continuity practices. The ideal candidate will have over 5 years of experience in designing high availability systems and incident response plans. Key responsibilities include evaluating risks and delivering actionable recommendations to strengthen customer resiliency against disruptions.

Qualifications

• Minimum 5+ years of hands-on experience in high availability and disaster recovery design in Azure.
• Solid understanding of Azure architecture, including infrastructure and monitoring services is crucial.
• Experience in business continuity planning and process maturity assessments is required.

Responsibilities

• Support customers to improve reliability and recoverability of cloud environments.
• Assess cloud infrastructure and resiliency processes end-to-end.
• Deliver clear, actionable recommendations for operational resiliency.

Skills

High availability (HA) design in Azure

Disaster recovery (DR) design in Azure

Azure architecture and monitoring services

Cloud-native resiliency patterns

Major Incident Response Plans (MIRPs)

Business continuity planning

Communication skills

Education

Microsoft Certified: Azure Solutions Architect Expert

ITIL Foundation Certification

Job description

Overview

Cloud Resiliency Engineer will support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments. The architect will combine deep technical expertise in Azure Cloud Platform with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs).

This role requires the ability to assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer’s ability to withstand and recover from disruptions.

Required Qualifications

Minimum 5+ years of hands-on experience in the following areas:

• Deep experience with high availability (HA) and disaster recovery (DR) design in Azure Cloud.
• Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services.
• Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods.
• Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances.
• Experience in business continuity planning, incident response coordination, and process maturity assessments.
• Excellent communication and documentation skills for technical and executive stakeholders.
• Background in technical consulting or assessment-based delivery engagements.

Certifications

(Candidates will need to get certified within 3-4 months of joining if they are missing any of the following)

• Microsoft Certified: Azure Solutions Architect Expert
• ITIL Foundation Certification