Patient Services & Clinic Operations Associate

Jejari Artistik Sdn Bhd; Kampung Chamang; On-site; MYR 36,000 - 60,000; Full time

Job summary

Jora Malaysia is seeking a clinic administrator to greet patients, manage check-ins, and support daily operations in a fast-paced healthcare environment.

The role emphasizes patient service, accuracy in records, and teamwork with clinical staff, with a focus on maintaining a sterile, friendly reception area.

Applicants should have a high school diploma and strong communication skills; healthcare or clinic experience is a plus, and familiarity with clinic software is preferred.

Qualifications

• High school diploma or equivalent; healthcare or admin certification preferred.
• Excellent written and verbal communication for professional interaction with patients and staff.
• Strong organisational and time management abilities.
• Proficiency in basic computer skills and familiarity with clinic management software.
• Attention to detail and accuracy in record-keeping and data entry.
• Ability to work well as part of a team in a fast-paced healthcare environment.
• Experience in healthcare or clinic settings is advantageous.

Responsibilities

• Greeting patients on arrival and maintaining a welcoming clinic environment.
• Managing patient check-in and keeping accurate records.
• Scheduling appointments and overseeing the clinic's appointment system.
• Handling administrative tasks such as filing, data entry, and documentation.
• Supporting clinical staff with patient preparation and basic clinical tasks.
• Maintaining a clean, hygienic clinic and restocking supplies.
• Answering calls and handling patient enquiries professionally.
• Processing patient payments and addressing billing inquiries.
• Providing general administrative and operational support to the healthcare team.

Skills

Communication

Organisation

Attention to detail

Computer literacy

Teamwork

Reliability

Empathy

Education

High school diploma

Tools

Clinic management software

Job description

Jora Malaysia is seeking a clinic administrator to greet patients, manage check-ins, and support daily operations in a fast-paced healthcare environment.

The role emphasizes patient service, accuracy in records, and teamwork with clinical staff, with a focus on maintaining a sterile, friendly reception area.

Applicants should have a high school diploma and strong communication skills; healthcare or clinic experience is a plus, and familiarity with clinic software is preferred.