Client Success Manager

Brew Interactive; Subang Jaya; On-site; MYR 60,000 - 120,000; Full time

Job summary

LiteBrew is hiring a Client Success Manager to own client satisfaction, relationship health, and renewals across our client base spanning paid media, SEO, web, and creative services. You will be the single point of contact clients rely on, translating the work of our specialist teams into a clear, proactive story.

You will coordinate with Performance, SEO, and Creative leads to ensure client outcomes, timely communication, and growth opportunities as we expand our service offerings from Subang

Responsibilities

• Own client satisfaction, relationship health, and renewals across the client base.
• Serve as the single point of contact for clients, translating the work of internal specialists into a proactive narrative.

Job description

About the role

LiteBrew is hiring a Client Success Manager to own client satisfaction, relationship health, and renewals across our entire client base — paid media, SEO, web, creative, and more. You'll be the single point of contact clients rely on, translating the work of our specialist teams into a clear, proactive story, while our Performance, SEO, and Creative leads focus on doing the work itself. Editorial Content and Social Media currently run as add-on services under this role direc...