Client Servicing

Rethink; Selangor; On-site; MYR 45,000 - 75,000; Full time

Job summary

Rethink Malaysia is seeking an Account Executive to manage key client relationships, translate briefs into campaigns, and ensure timely delivery of projects. You will identify opportunities to add value, collaborate with internal teams, and drive strategic planning and execution to meet client objectives.

The role requires a Bachelor’s degree in Marketing or related field, a proven client-facing track record, fluency in English and Malay, and strong MS Office skills.

Qualifications

• Bachelor's degree in Marketing, Advertising, Business Administration, or related field.
• Proven track record as an Account Executive or similar role in an agency or marketing firm.
• Fluency in English and Malay, both written and verbal.
• Proficiency with Microsoft Office Suite, especially PowerPoint.

Responsibilities

• Foster strong, long-lasting relationships as the primary contact for client interactions.
• Identify opportunities to add value to clients' campaigns and strategies.
• Develop and execute comprehensive marketing strategies aligned with client goals.
• Collaborate with internal teams to deliver projects on time and within budget.
• Lead planning and implementation of new marketing initiatives to grow revenue.

Skills

Account management

Client relations

Strategic planning

Business development

Project management

Campaign optimization

Education

Bachelor's degree in Marketing

Tools

PowerPoint

MS Office

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Foster strong, long-lasting relationships with key accounts, serving as the primary point of contact for all client-agency interactions.
• Proactively identify opportunities to add value to clients' communication strategies and campaigns.
• Act as a trusted advisor, understanding clients' business objectives and providing strategic guidance to achieve them.

2. Strategic Planning and Execution:

• Develop and execute comprehensive marketing strategies aligned with clients' goals and objectives.
• Collaborate with internal teams to ensure the timely and successful delivery of projects, from conception to completion.
• Utilize market research and insights to inform strategic decision-making and optimize campaign performance.

3. Business Development:

• Identify and pursue new business opportunities by prospecting potential clients and nurturing leads.
• Lead the planning and implementation of new marketing initiatives to expand the client base and drive revenue growth.
• Conduct market analysis to identify emerging trends and capitalize on untapped markets.
• Work closely with creative teams to translate client briefs into innovative advertising campaigns that resonate with target audiences.
• Facilitate brainstorming sessions and contribute creative ideas to campaign development.
• Ensure that campaigns meet clients' expectations, budgets, and timelines while maintaining the highest standards of quality and creativity.

5. Project Management:

• Effectively manage multiple projects simultaneously, balancing competing priorities and deadlines.
• Develop project plans, timelines, and budgets, and monitor progress to ensure on-time and within-budget delivery.
• Proactively identify and resolve any issues or challenges that may arise during project execution.
• Stay abreast of industry trends, best practices, and technological advancements in marketing and advertising.
• Continuously assess and optimize processes to enhance efficiency, productivity, and client satisfaction.
• Seek feedback from clients and internal stakeholders to identify areas for improvement and implement corrective actions.

Additional Job Requirements:

• Bachelor's degree in Marketing, Advertising, Business Administration, or a related field.
• Proven track record of success as an Account Executive or similar role in an advertising agency or marketing firm.
• Passion for creativity and innovation, with a keen eye for emerging trends in advertising and marketing.
• Fluency in English and Malay, both written and verbal.
• Proficiency in Microsoft Office Suite, particularly PowerPoint, for creating presentations.
• Ability to thrive in a fast‑paced, dynamic environment and adapt to changing priorities.
• Strong negotiation and persuasion skills, with the ability to influence key stakeholders and drive consensus.
• Willingness to work extended hours and under pressure to meet tight deadlines, if necessary.