Client Account and Business Development Manager (Based in KL)

Great Eastern; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance provider is seeking a Client Account and Business Development Manager based in Kuala Lumpur. The role involves driving sales growth for affluent and mass affluent segments through collaboration with distribution partners. Candidates should have 3-5 years of experience in financial services with strong life insurance product knowledge. Excellent communication and customer engagement skills are essential. This position offers a dynamic environment focused on meeting compliance and regulatory standards.

Qualifications

• Minimum 3 - 5 years of experience in financial services sales, preferably in life insurance.
• Strong expertise in life insurance products.
• Ability to drive business growth initiatives.

Responsibilities

• Lead business growth initiatives for affluent customer segments.
• Drive sales performance and ensure exceptional customer service.
• Coordinate sales and marketing activities with distribution partners.

Skills

Excellent communication

Customer engagement

Influencing skills

Independent and self-driven

Interpersonal skills

Education

Tertiary education

Life insurance related qualifications

Financial planning qualifications

Job description

Client Account and Business Development Manager (Based in KL)

A dynamic and results-driven personnel to lead business growth initiatives for the affluent and mass affluent segments through strategic collaboration with our distribution partners. This role is responsible for driving sales performance, ensuring exceptional customer service, and supporting marketing and engagement activities across Malaysia.

Actively solicit sales activities from distribution partners and drive product take-up rates.

Ensure efficient and effective end-to-end sales and customer servicing activities, including post-sales services.

Coordinate and support sales, service, client events, and marketing activities, together with our distribution partners.

Pro-actively work with relevant functions including product management and operations to align on business strategy and product aspects.

Ensure all sales and marketing activities are conducted in-line with compliance and regulatory requirements.

Travel around across Malaysia for sales and marketing activities, if required.

We are looking for people with

A recognised tertiary education, relevant certifications with life insurance related qualifications and financial planning qualifications is an advantage too.

Minimum 3 - 5 years of experience in financial services sales, with strong expertise in life insurance products.

Excellent communication, customer engagement, and influencing skills.

Independent, self-driven with outstanding interpersonal skills.

How you succeed

Champion and embody our Core Values in everyday tasks and interactions.

Demonstrate high level of integrity and accountability.

Take initiative to drive improvements and embrace change.

Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.

Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Who we are

The Great Eastern Labuan Company Limited, a subsidiary of Great Eastern Holdings Limited, delivers insurance solutions to meet the needs of its customers.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16.5 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

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