Clearance Broker Assoc.

FedEx Express México; Malaysia; On-site; MYR 48,000 - 80,000; Full time

Job summary

FedEx Express is seeking a dedicated customs clearance specialist to manage end-to-end import and export processes. You will review documents, classify goods, determine duties, and resolve clearance issues while providing exceptional customer service.

Collaboration with government agencies and internal teams is essential for timely clearance and compliance. The role emphasizes adherence to local and international regulations, equal opportunities, and support for well-being as part of FedEx’s

Responsibilities

• Handle end-to-end customs clearance for import and export shipments.
• Review customs documentation, classify goods according to regulations, and determine duty rates and tax liabilities.
• Resolve customs-related issues and provide exceptional customer service addressing inquiries and clearance issues.
• Collaborate with government agencies, regulatory bodies and internal teams for efficient and timely clearance.

Job description

About FedEx Express

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

Career Mobility and Development

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

Benefits

• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Job Responsibilities

• Handle end-to-end customs clearance processes for import and export shipments, ensuring compliance with local and international regulations
• Review customs documentation, classify goods according to customs regulations, and determine duty rates and tax liabilities
• Resolve customs-related issues and provide exceptional customer service by addressing customer inquiries and proactively resolving any clearance issues
• Collaborate closely with government agencies, regulatory bodies and internal teams for efficient and timely clearance

Equal Opportunities

Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.

We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We will reasonably accommodate team members and third parties with physical and mental disabilities.

Job Posting End Date: 2026-08-31