CEX Sales Assistant (Klang Valley)

CeX Malaysia; Kuala Lumpur; On-site; MYR 16,740 - 27,900; Full time

Job summary

A leading retail company in Kuala Lumpur is looking for a Sales Assistant to handle buy and sell transactions while providing excellent customer service. Ideal candidates should have knowledge of electronics and experience evaluating second-hand products. Responsibilities include greeting customers, processing sales transactions, and ensuring the store's cleanliness and organization. This position offers an engaging environment with a focus on customer satisfaction.

Qualifications

• Experience in customer service and sales roles.
• Ability to evaluate the condition of second-hand electronics.
• Familiarity with the electronics market.

Responsibilities

• Greet customers and provide assistance.
• Address customer service inquiries and complaints.
• Process sales and purchase transactions.
• Evaluate and test stock as per SOPs.
• Maintain store cleanliness and organization.

Skills

Customer service skills

Knowledge of electronics

Sales transaction processing

Job description

The Sales Assistant is responsible for processing buy and sell transactions, providing excellent customer service and ensuring that the store is clean and its stock well-maintained.

They will ideally possess knowledge and experience in the field of electronics ranging from consumer devices to gaming peripherals and be able to properly evaluate the condition of second-hand electronics that are presented to them.

Responsibilities:

• Greet and provide customers with our services and assistance.
• Address customer service issues such as concerns, queries, or complaints with confidence.
• Process sales and purchase transactions on the POS (Point of Sale).
• Examine, evaluate and test all stock bought in as per purchase SOPs.
• Ensure store and its inventory are always neat, clean and organised.
• Ensure that all products are properly displayed and priced.
• Take stock and reorganise merchandise as needed.
• Provide product knowledge to customers.
• Adhere to and follow all store policies, systems and procedures.

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-cex-malaysia-job-cex-sales-assistant-klang-valley] ]]>