(CCKUC) HEAD OF OPERATIONS

Cyberjaya Education Group Berhad; Cyberjaya; On-site; MYR 60,000 - 100,000; Full time

Job summary

Cyberjaya Education Group Berhad is seeking to strengthen its operational leadership to guide the department's strategy and daily execution.

The role focuses on aligning operational plans with the college’s strategic direction, managing hostels, facilities, and IT services, and ensuring compliant and efficient processes across units.

Responsibilities

• Develop, advance and enhance the department's operational strategy aligned with the college's overall plans.
• Coordinate, manage and monitor execution of work across units; ensure hostels, facilities and IT service records are up to date.
• Implement and improve processes and policies supporting operational plans including hostel occupancy, inventories and IT resources.
• Support strategic planning for operational activities, construction projects, renovations and upkeep of hostels and facilities.
• Monitor operations to ensure compliance with internal and external regulations and practices.
• Provide leadership and supervision to staff, ensuring performance meets college expectations.
• Ensure fair workload allocation and access to resources for staff to perform effectively.
• Foster cooperation and respect within and beyond the department; manage manpower resources efficiently.
• Review and track all operational, hostel budgets and other expenditures; liaise with external parties for contracts and supplies.
• Plan strategies for the college's financial well-being in relation to operational matters.

Job description

Responsibilities

• Responsible and accountable for the development, advancement and enhancement of the operational strategy of the department in line with the overall college’s strategic plans and direction;
• Coordinate, manage and monitor the execution of work of various units within the department; ensuring all documentation and filing on student hostels, colleges facilities, and IT services are intact and up to date;
• Implement, manage and improvise processes and policies in support of all operational plans, inclusive of student hostel occupancy, inventories, tenancy agreements, college facilities and IT resources and infrastructure;
• Support the CE in the development of strategic plans for operational activities, constructions, renovations and the upkeep of new and upgraded hostels, college facilities and buildings;
• Monitor and manage the overall operations of the department in compliance with the relevant internal and external regulations and practices;
• Provide leadership and supervision to subordinates to ensure all staff performance within the department is managed appropriately and consistent with the expectations of the college;
• Ensure that fair allocation of processes and workload is in place;
• Ensure staff has access to the necessary support and resources that enable them to contribute and perform efficiently and effectively level while developing their skills and experience;
• Cultivate a culture of excellent cooperation and respect both within and beyond the department and
• Ensure manpower resources are being used effectively and efficiently;
• Review, prepare, control and keep track of all operational, hostel budget and other financial expenditures;
• Liaise with local government agencies, private contractors, suppliers, vendors, and other external parties concerning facilities, contract issuance, resource acquisition and utilization, other relevant institution and industries; and
• Plan effective strategies for the financial well-being of the college with regard to operational matters.