Cashier & Transactions Specialist – Customer Care

Ria Money Transfer; Johor Bahru; On-site; MYR 23,000 - 36,000; Full time

Benefits offered by this job

Statutory contributions – EPF, SOCSO,E

Annual medical and dental allowances

General hospitalization and surgical保险

Employee Stock Purchase Plan (ESPP)

Paid vacation / sick leave

Growth opportunities

Corporate gatherings, team bonding

Job summary

Ria Money Transfer, a global payments company, is seeking a Cashier for its Retail Operations in Malaysia. You will process transactions, assist customers, and maintain accurate records while adhering to company procedures.

Fresh graduates are welcome. Flexibility to work weekends, basic MS Word/Excel skills, and good customer service are valued. Cash handling experience is preferred, with opportunities for growth and benefits.

Qualifications

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Responsibilities

• Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
• Accurately verify or enter the customer’s information on our systems.
• Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
• Recognize problems, issues or complaints during queries and propose solutions or escalat to the management team.
• Keep up to date with Ria’s products, services, and policies.
• Balance your cash register and prepare cash for bank deposit.
• Prepare your daily transactions record.
• Perform other duties as assigned or requested by your colleagues and superiors.

Skills

Customer service

Cash handling

MS Word

MS Excel

Education

SPM or above

Tools

MS Word

MS Excel

Job description

Ria Money Transfer, a global payments company, is seeking a Cashier for its Retail Operations in Malaysia. You will process transactions, assist customers, and maintain accurate records while adhering to company procedures.

Fresh graduates are welcome. Flexibility to work weekends, basic MS Word/Excel skills, and good customer service are valued. Cash handling experience is preferred, with opportunities for growth and benefits.