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Elitetrax Marketing Sdn Bhd (Harvey Norman) in Malaysia is seeking a customer service oriented associate to greet customers, handle inquiries, process payments and assist with orders.
The role involves cash handling, opening/closing duties, and guiding customers to product locations while delivering a high standard of service in a busy retail environment.
Greets customers including answering phones and directing customer inquiries to appropriate party
Answers routine billing questions / issues from customers
Receives and processes all payments according to standard procedures.
Assists in the opening and closing of a retail location which includes and but not limited to cash handling
Informs customers about services available and assesses customer needs
Completes, processes, and maintains applicable paperwork and records
Operates cash register to record all transactions accurately and efficiently.
Assists customers by phone or in person by responding to requests for orders or information for product or services.
Answers customer's questions concerning location, price, and use of merchandises
Directs or assists customers to the location of where product is located.
Hirer responsiveness Salary match Number of applicants
Advertising, Marketing & Communications Services 1,001-5,000 employees
Harvey Norman from Australia is a leading Omni-channel household name in Malaysia for Electrical, Computers, Furniture and Bedding retail. The company consistently delivers an unparalleled shopping experience by catering to the fast-changing consumers’ shopping behaviour and busy lifestyle.
Harvey Norman has 39 stores in Malaysia including a Flagship store, and three factory outlets. We have a prominent international presence in Australia, New Zealand, Ireland, Northern Ireland, Slovenia, Croatia and Singapore. At present we are looking for expansion opportunities in other Asian countries.
Harvey Norman from Australia is a leading Omni-channel household name in Malaysia for Electrical, Computers, Furniture and Bedding retail. The company consistently delivers an unparalleled shopping experience by catering to the fast-changing consumers’ shopping behaviour and busy lifestyle.
Harvey Norman has 39 stores in Malaysia including a Flagship store, and three factory outlets. We have a prominent international presence in Australia, New Zealand, Ireland, Northern Ireland, Slovenia, Croatia and Singapore. At present we are looking for expansion opportunities in other Asian countries.