Cash and Trade Processing Analyst (Cantonese/Mandarin proficiency)

Citi; Penang; Hybrid; MYR 36,000 - 48,000; Full time

Job summary

A global financial services company is seeking a Cash and Trade Processing Analyst in Penang, Malaysia. The role involves performing cash management operations and requires proficiency in Cantonese and Mandarin to support Hong Kong operations. Ideal candidates may have relevant experience or be fresh graduates. Responsibilities include assisting in processing and compliance activities, as well as training new team members in a hybrid work environment.

Qualifications

• 0–2 years of relevant experience; fresh graduates are encouraged to apply.
• Demonstrated basic experience in cash management processing and transaction services.
• Fluent in spoken and written English, Mandarin, and Cantonese.

Responsibilities

• Perform cash management operations such as funds transfer and check processing.
• Conduct callback or client contact activities.
• Provide processing assistance for firm payments, trade transactions, and liquidity flows.
• Serve as a subject matter expert for User Acceptance Training (UAT).
• Assist with cash & trade operational project needs.

Skills

Effective communication skills

Analytical skills

Presentation skills

Proficiency with Microsoft Office tools

Cantonese/Mandarin proficiency

Data entry skills

Education

Bachelor’s/University degree or equivalent experience

Job description

Cash and Trade Processing Analyst (Cantonese/Mandarin proficiency)

1 week ago - Be among the first 25 applicants.

At Citi, we connect millions of people across hundreds of cities and countries, providing a broad range of financial services and products to consumers, corporations, governments and institutions.

We are currently looking for a high caliber professional to join our team as Cash and Trade Processing - Hybrid, based in Penang, Malaysia.

In this role, you’re expected to perform moderately complex cash and trade operations, providing processing assistance for assigned projects and collaborating with the Transaction Services team.

Responsibilities

• Perform cash management operations, such as funds transfer, check processing, return items and other related tasks.
• Conduct callback or client contact activities.
• Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows, transaction clarifications and referrals.
• Serve as a subject matter expert for User Acceptance Training (UAT) and train new team members.
• Participate in compliance‑related activities to minimize losses.
• Assist with cash & trade operational project needs.
• Appropriately assess risk in business decisions, demonstrating consideration for the firm’s reputation and safeguarding Citi, its clients and assets.

Qualifications

• 0–2 years of relevant experience; fresh graduates are encouraged to apply.
• Demonstrated basic experience in cash management processing and transaction services.
• Proficiency with Microsoft Office tools and data entry skills.
• Effective communication, analytical and presentation skills.
• Required Cantonese/Mandarin proficiency to support Hong Kong operations.
• Fluent in spoken and written English, Mandarin, and Cantonese.

Education

• Bachelor’s/University degree or equivalent experience.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Citi also provides reasonable accommodations for applicants with disabilities.