Caring - Pharmacy Assistant/Sales Assistant (Kluang)

Big Pharmacy Healthcare Sdn Bhd; Johor Bahru; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Maternity leave

Health Insurance

Opportunities for promotion

Job summary

BIG Pharmacy Healthcare Sdn Bhd is seeking a Pharmacy Assistant to join our Caring Kluang store in Johor. You will help customers with product information and guide their selections while ensuring displays are attractive and inventory is well managed.

You will also handle transactions and support stock control activities to maintain smooth retail operations. The role emphasizes customer service excellence, accurate pricing, and proactive assistance in a fast-paced pharmacy retail environment.

Qualifications

• Customer Assistance: assist customers, provide product information and help in selecting products.
• Product Display: ensure visibility and proper display, apply FEFO and FIFO for inventory control.
• Inventory Management: receive goods, store deliveries, and assist in stock control.
• Customer Service: respond to inquiries and complaints, escalate when needed.
• Promotions and Pricing: tag prices, monitor promotions, create attractive displays.
• Payment Processing: handle cash and card payments and balance cash register with receipts.

Responsibilities

• Assist customers with product selection and information.
• Maintain accurate price tags and promotional displays.
• Help receive and organize stock to support inventory control.
• Respond to customer questions and refer to pharmacy staff when needed.
• Process payments accurately and balance till at shift end.

Skills

Customer service

Stock management

Cash handling

Product knowledge

Attention to detail

Job description

Duties/Responsibilities (Training Provided)

Customer Assistance: Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.

Product Display: Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.

Inventory Management: Receive incoming goods, store deliveries appropriately, and assist in stock control and management.

Customer Service: Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.

Promotions and Pricing: Attach price tags to products, stay updated on special promotions, and create appealing displays.

Payment Processing: Process cash and card payments accurately and balance the cash register with receipts.

• Maternity leave
• Opportunities for promotion
• Health Insurance

Location

Caring Kluang

Unlock job insights

Your application will include the following questions:

• How many years' experience do you have as a pharmacy assistant?
• Which of the following statements best describes your right to work in Malaysia?
• Have you worked in a role where you were responsible for stock control?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Pharmacy Retail Sales Assistant?
• Have you worked in a pharmacy before?
• Do you have customer service experience?

Health & Beauty Retail 5,001-10,000 employees

BIG Pharmacy has grown progressively from a neighbourhood pharmacy to one of Malaysia’s leading pharmacy chain. We are expanding rapidly with over 300 outlets throughout Malaysia.

Are you passionate in providing a great customers' experience and educating customers to "Be In Goodhealth"? If yes, we want you to join us and grow with our BIG family!

BIG Pharmacy has grown progressively from a neighbourhood pharmacy to one of Malaysia’s leading pharmacy chain. We are expanding rapidly with over 300 outlets throughout Malaysia.

Are you passionate in providing a great customers' experience and educating customers to "Be In Goodhealth"? If yes, we want you to join us and grow with our BIG family!