Car Park Ops Lead | Customer Service & Coaching

TIMES24 MALAYSIA SDN. BHD.; Shah Alam; On-site; MYR 39,000 - 61,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Education support

Dental

Parking

Group Insurance (H&S and PA)

Study & Exam Leave

Job summary

TIMES24 MALAYSIA SDN. BHD. is seeking a Car Park Supervisor to manage the day-to-day operations across our parking facilities. You will oversee all activities, support daily tasks, and uphold a professional image for staff and sites.

The role requires a Bachelor's degree or Diploma, strong Bahasa Malaysia and English communication, MS Office proficiency, and at least 2 years of supervisory experience. Travel within the region is expected.

Qualifications

• Bachelor's Degree/Diploma in any field.
• Proficient in Bahasa Malaysia and English (written & speaking).
• Proficient in Microsoft Office.
• Preferably 2 years supervisory experience (team of at least 5 staff).
• Must possess own transportation and valid driving license (B2/D).
• Able to travel heavily within the assigned region/locations.
• Able to work under pressure and multitask.
• Self-motivated with good attitude.
• Availability to join immediately.

Responsibilities

• Oversee day-to-day car park operations.
• Support daily operations activities.
• Sustain and ensure car park’s and staff image.
• Monitor and conduct manpower planning and allocation for the relevant car park.
• Coach staff on performance on a regular basis.
• On-the-job training on people management & customer service skills.
• Ensure service delivered to customers meets expectations.
• Build rapport with landlord/building manager and customers.
• Conduct market research and explore business opportunities.
• Prepare monthly and weekly reports.
• Any other tasks assigned by management.

Job description

TIMES24 MALAYSIA SDN. BHD. is seeking a Car Park Supervisor to manage the day-to-day operations across our parking facilities. You will oversee all activities, support daily tasks, and uphold a professional image for staff and sites.

The role requires a Bachelor's degree or Diploma, strong Bahasa Malaysia and English communication, MS Office proficiency, and at least 2 years of supervisory experience. Travel within the region is expected.