Cantonese Provider Relations Specialist

Cognizant; Kuala Lumpur; On-site; MYR 30,000 - 40,000; Full time

Job summary

A global technology company is seeking a Process Executive in Kuala Lumpur to manage inquiries from network providers regarding medical cards and claims. The ideal candidate should have strong communication skills and at least 1 year of experience in healthcare or provider relations. Proficiency in Cantonese is required. This role offers a great opportunity for those willing to tackle new challenges.

Qualifications

• Must be native or proficient in Cantonese.
• 1 year of experience in provider relations or health insurance.

Responsibilities

• Handle phone call and email inquiries from network providers.
• Provide information on pre-authorization status and claims.
• Update and maintain accurate records of all inquiries.

Skills

Communication skills

Negotiation skills

Analytical skills

Problem-solving skills

Job description

A global technology company is seeking a Process Executive in Kuala Lumpur to manage inquiries from network providers regarding medical cards and claims. The ideal candidate should have strong communication skills and at least 1 year of experience in healthcare or provider relations. Proficiency in Cantonese is required. This role offers a great opportunity for those willing to tackle new challenges.