Cafe Supervisor - Lead Brew Crew & Customer Experience

The Coffee Bean & Tea Leaf; Kuala Lumpur; On-site; MYR 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Parental leave

Opportunities for promotion

Brew Crew discounts

Job summary

The Coffee Bean & Tea Leaf – Cheras, Kuala Lumpur, is seeking Café Supervisors to oversee Brew Crews and uphold service and product quality. You will support the Café Manager and Assistant Manager, participate in sales promotions, and ensure smooth daily operations in a busy, friendly environment.

Ideal candidates demonstrate leadership, teamwork, and reliable performance. The role offers full-time hours with structured training via our Barista Academy and opportunities for career progression.

Qualifications

• Diploma or equivalent; related fields preferred.
• Strong communication and interpersonal skills.
• Able to lead Brew Crews and maintain product quality.

Responsibilities

• Supervise Brew Crews to ensure quality of service and products.
• Assist Cafe Manager/Assistant Manager in planning sales promotions.
• Maintain clean, well-merchandised café and safe service standards.
• Handle cash transactions honestly and accurately.
• Deliver training and development opportunities to staff.

Skills

Analytical skills

Team player

Leadership

Communication

Adaptability

Dependable

Education

Diploma in any related field

Job description

The Coffee Bean & Tea Leaf – Cheras, Kuala Lumpur, is seeking Café Supervisors to oversee Brew Crews and uphold service and product quality. You will support the Café Manager and Assistant Manager, participate in sales promotions, and ensure smooth daily operations in a busy, friendly environment.

Ideal candidates demonstrate leadership, teamwork, and reliable performance. The role offers full-time hours with structured training via our Barista Academy and opportunities for career progression.