Cafe Food & Customer Service Associate (Rotating Shifts)

IKEA; Seberang Perai; On-site; MYR 12,000 - 17,000; Full time

Job summary

IKEA Malaysia, part of Ikano Retail, seeks a friendly café associate to assist in our food court. You will handle basic food prep, assist customers, and ensure products are well presented and correctly priced.

You should be physically fit, able to stand long hours, and thrive in a fast-paced retail environment. Prior food service experience is a plus; you will help maintain clean and safe service standards.

Qualifications

• Cheerful, pleasant personality with a positive mindset.
• Customer service focused, sales-driven in a vibrant retail environment.
• Physically fit with hands-on approach.
• Meticulous with strong attention to detail and follow-up.
• Strong team player capable of fast-paced work.
• Comfortable with basic food preparation.
• Willing to rotate shifts and support during peak periods.

Responsibilities

• Perform food handling tasks requiring prolonged walking and standing.
• Ensure compliance with Food Safety and Hygiene practices at all times.
• Attend to customers’ needs with the best customer service quality.
• Ensuring all food products are in perfect conditions and correctly priced.
• Upkeep cleanliness and hygiene standards at all times.
• Cash handling and able to perform daily food handling and housekeeping chores.
• Having Food and Beverage and Café working experience is an additional advantage.

Skills

Cheerful personality

Customer service mindset

Physically fit

Detail-oriented

Team player

Food preparation basics

Rotating shifts

Job description

IKEA Malaysia, part of Ikano Retail, seeks a friendly café associate to assist in our food court. You will handle basic food prep, assist customers, and ensure products are well presented and correctly priced.

You should be physically fit, able to stand long hours, and thrive in a fast-paced retail environment. Prior food service experience is a plus; you will help maintain clean and safe service standards.