Business Unit Sales Coordinator (Penang)

CBRE Asia Pacific; Batu Kawan; On-site; MYR 90,000 - 150,000; Full time

Job summary

CBRE Asia Pacific is seeking a Sales Support Lead to plan, coordinate, and oversee the marketing and sales support functions for a high-performing team in Malaysia. You will review vouchers, manage broker commissions, and optimize processes to boost productivity while liaising with clients during property tours.

The role requires a real estate license, a solid grasp of office processes, and strong leadership and Excel/Outlook skills.

Qualifications

• High School Diploma or GED with 5+ years of job-related experience.
• Real Estate Salesperson license is required.
• Excellent organizational and mathematical skills.

Responsibilities

• Plan, coordinate, schedule, and oversee the activities of the team.
• Review voucher forms and process Brokers' commission payments.
• Maximize the sales team's productivity through process improvements.
• Oversee office transaction tracking (listings, sales/leases, expenses, reimbursements).
• Interact with clients on property tours and resolve issues.

Skills

Leadership

Microsoft Office

Organizational skills

Communication

Problem solving

Education

High School Diploma

Real Estate Salesperson license

Tools

Microsoft Office

Job description

About The Role

As a CBRE Sales Support Lead, you will maximize the efficiency and delivery of services to clients by planning, scheduling, and overseeing the marketing and sales support functions for a team. This job is part of the Sales Operations. They are responsible for sales planning, strategy, and forecasting to achieve business objectives.

What You’ll Do

• Plan, coordinate, schedule, and oversee the activities of the team members.
• Review voucher forms and process Brokers' commission payments.
• Maximize the sales team's productivity through review, evaluation, and implementation of effective business processes.
• Oversee the tracking of office transactions (listings, sales/leases, expenses, client reimbursements, etc.).
• Interact with clients on property tours and resolve issues and inquiries.
• Consult with sales professionals and provide recommendations on marketing practices.
• Coordinate the production and execution of property marketing campaigns that include property information materials, comparable market analyses, and targeted mailing lists.
• Serve as a point of contact for the sales team for information requests.
• Provide input for staff member’s performance review. Provide feedback and recommend recruitment, advancement, corrective action, and termination of employees. Mentor, train, and coach junior sales team members to further development.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Have a direct impact on the team objectives as well as the objectives of related teams.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the application of basic knowledge of practices and procedures. Work to build consensus.

What You’ll Need

• High School Diploma or GED with 5+ years of job-related experience. Prior shift manager or supervisory experience preferred. Real Estate Salesperson license required.
• In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Internet research and web publishing skills.
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills. Ability to calculate sophisticated figures such as percentages, discounts, and markups.

Role type: Full-time

Location(s): Batu Kawan - Pulau Pinang - Malaysia

Areas of Interest: Facilities Management, Sales Support

Service line: GWS Segment