Business System Analyst

Jabil; George Town; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading manufacturing services provider seeks a Business System Analyst in George Town, Malaysia. This role focuses on bridging the gap between business needs and IT solutions, ensuring the alignment of system implementations with business objectives. Responsibilities include collaborating with stakeholders, translating requirements, and optimizing business processes. Candidates should have a Bachelor's degree in IT-related fields, 6-8 years of relevant experience, and familiarity with Agile methodologies, along with strong interpersonal skills.

Qualifications

• 6-8 years of experience in a business analysis or similar role.
• Familiarity with Agile and Scrum methodologies.
• Ability to work independently with minimal supervision.

Responsibilities

• Collaborate with business stakeholders to identify and analyze business needs.
• Translate business requirements into functional specifications.
• Assist in the design, testing, and deployment of systems.

Skills

Excellent interpersonal skills

Agile methodologies

Analytical skills

Team collaboration

Education

Bachelor’s degree in information systems/computer science or equivalent

Job description

The Business System Analyst acts as a bridge between business stakeholders and IT teams, identifying business needs and translating them into technical requirements. They play a key role in system implementations, enhancements, and ensuring solutions align with business objectives.

Key Responsibilities:

• Collaborate with business stakeholders to identify, document, and analyze business needs and objectives.
• Translate business requirements into detailed functional specifications.
• Assist in the design, testing, and deployment of new systems or enhancements to existing systems.
• Work with developers and QA teams to ensure requirements are understood and implemented accurately.
• Act as a liaison between business units, IT teams, and external vendors.
• Provide regular updates to Project Manager/Scrum master on project status and issue resolution.
• Analyze existing business processes and identify areas for optimization.
• Recommend system enhancements or workflow changes to improve efficiency and effectiveness.
• Support data analysis efforts and generate reports to provide insights into business performance.
• Ensure data integrity and accuracy across systems.
• Serves as escalation point for troubleshooting issues and coordinates with other Business Analysts and technical personnel for their resolution.
• Conduct end‑user training when necessary.
• Prepare and keep system and project documentation up to date.

Job Requirements:

• Bachelor’s degree in information systems/computer science or equivalent
• 6‑8 years of experience
• Familiarity with Agile and Scrum methodologies
• Excellent interpersonal skills and the ability to measure and improve existing processes and procedures
• Able to work independently with minimal supervision and able to perform in a team‑based environment with a positive working attitude