Business Relationship Manager

Airbus; Shah Alam; On-site; MYR 180,000 - 240,000; Full time

Job summary

Airbus Helicopters Malaysia SDN. BHD. seeks a Business Relationship Manager with deep leadership experience to manage relationships outside Digital and IM.

The role acts as a trusted advisor, bridging business needs and IM capabilities, and serves as Proximity Manager for the co-located team in Malaysia. You will support regional units such as Thailand and Vietnam, align strategy with business goals, assist PSL/Domain leaders, and coach local staff while upholding Airbus values and code of

Qualifications

• Proven leadership across regions and functions.
• Ability to manage relationships with strategic partners outside Digital and IM.
• Proactive trusted advisor and translator between business and IM.
• Experience as Proximity Manager or in HR/organizational roles preferred.

Responsibilities

• Ensure strategic vision alignment between Digital and IM and Airbus.
• Represent Digital and IM and promote its services and capabilities.
• Build productive relationships with peers and business leaders to maintain a balanced, transparent backlog of objectives.
• Handle and facilitate escalations.
• Report on Digital and IM performance to the business.
• Uphold Airbus Values, Leadership Model and Code of Conduct.
• Act as Proximity Manager for co-located team members.
• Lead SRM for Thailand / Vietnam, coaching local BRM activities and channeling topics to Leadership.
• Coach/mentor staff development and ensure wellbeing and information cascade.

Skills

Leadership

Relationship management

Stakeholder management

Cross-cultural collaboration

Strategic thinking

Job description

Job Description:

With demonstrated leadership experience and possessing a deep knowledge of both the working technical function and the associated business ones, the Business Relationship Manager will ensure effective business
relationship management with strategic business partners / stakeholders outside of Digital and IM (Information Management).

The job holder proactively serves as a “trusted advisor” and acts as a connector & translator to facilitate relationships. They will collaborate and support the PSL/Domain leaders ensuring the strategy and operations are well aligned with business needs. They will support projects within their given scopes and support their co‑located IM team members as Proximity Manager. Facilitates and collaborates with domains to ensure business/end‑users expectations and needs are met.

The Business Relationship Manager will act on Malaysia and also supporting smaller entities like Thailand and Vietnam.

Key Responsibilities:

• Ensures and secures strategic vision alignment between Digital and IM and Airbus

• Represents Digital and IM and promotes its vision, value, services, and capabilities

• Establish and nurture close and productive relationships with Peers and Business leaders to create a well balanced, transparent, prioritized backlog of both transformational and business continuity objectives

• Handles and facilitates escalations

• Report and communicate on Digital and IMs performance to the business

• Upkeep and live Airbus Values, Leadership Model and Code of Conduct to be the exemplary to others and to promote and increase the awareness of Airbus Values, Leadership Models and Code of Conduct.

• Carry out any other task as directed by the superior

Acts as Proximity Manager for co-located team members

• Support the transnational manager to ensure local accountability

• Local focal point for any local issues for employees with remote manager

• Provide feedback to trans-national manager on local engagement, behaviors &

• motivation

• Support transnational manager to ensure output is aligned with expectations

• Ensure wellbeing of staff

• Ensure the cascading of information

• Ease the coordination of local HR processes

• Act as coach/mentor and support career development

• Be informed of staff whereabouts (leave, holidays, smart working etc.)

Acts as Lead for SRM of Thailand / Vietnam.

• Support and coach the Thailand / Vietnam SRM in his activities of local BRM (support strategic vision, budget management, OP and portfolio management

• Channel the escalation / strategic / operational topics to Leadership team

• When no SRM exists locally, will act as Interim

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Helicopters Malaysia SDN. BHD.

Employment Type:

Permanent

Experience Level:

Professional

Job Family:

Leadership

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.