Business Operations Manager 5

Lam Research Salzburg GmbH; Batu Kawan; On-site; MYR 90,000 - 130,000; Full time

Job summary

Lam Research in Batu Kawan, Penang, Malaysia is seeking an experienced Business Operations Manager to join the Order Execution and Order Management teams. You will partner with Spares Planning management to run business operations, financial reporting and drive operational excellence for the Global Spares Planning group.

The role requires leading complex projects in a matrix, aligning with stakeholders across functions, and mentoring team members to meet stretch targets.

Qualifications

• Bachelor’s degree in supply chain, business, engineering or related; advanced degree preferred.
• Ten years of progressive experience in a similar role.
• Five years in a leadership role with experience in Order Fulfillment, Planning, Manufacturing, Supply Chain, or Logistics.
• Experience in Service Parts Planning and knowledge of spares forecasting and materials processes.
• Strong written, verbal, and presentation skills; able to operate in a global high-tech, matrix environment.

Responsibilities

• Lead development and execution of group objectives (Annual Operating Plan and Strategic Plans).
• Provide leadership for Global Spares Planning performance using metrics and collaboration across matrixed teams.
• Ensure efficient operational processes delivering predictable stretch results.
• Drive data capture, process improvement, and compliance with procedures.
• Model Lam Management System usage and escalate to meet goals in a timely manner.

Skills

Leadership

Resilience

Communication

Presentation skills

Education

Bachelor's degree in supply chain, business, engineering or related

Advanced degree preferred

Job description

In your career, let’s prove what’s possible.

At Lam Research, we create equipmentthat drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible.

Across our organization, our employees come to work and change the world. We take on the toughest challenges with precision and accuracy. We push for the next big semiconductor breakthrough. We lead the way in one of the most critical and fast-moving industries on the planet. And we do it together, with deep connections and limitless collaboration.

The impact we have on the world is made possible by focusing on our people. So we recognize and celebrate our teams’ achievements. We strive to create an inclusive and diverse culture where everyone’s contribution and voice has value. We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.

Because at Lam, we believe that when people are the priority and they’re inspired to unleash the power of innovation for a better world together, anything is possible.

Business Operations Manager 5

Date: Sep 4, 2026

Location: Batu Kawan, Penang, MY

Worker Category: On-site Flex

The group you’ll be a part of

The Global Operations Group brings information systems, facilities, supply chain, logistics,and high-volume manufacturing together to drive the engine of our global business operations.We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you’ll make

Lam Research is seeking an experienced Business Ops Manager to join Order Execution and Order Management. This critical position will partner with Spares Planning management and will be responsible for running business operations, financial reporting and driving operational excellence for the Global Spares Planning team.

The Manager will independently drive complex projects/programs with stakeholders in a matrix environment and present the relevant KPI to the management in Global Operations. Additionally, this role will lead or manage team members as assigned to meet or exceed stretch performance targets for the Global Spares Planning team.

What you’ll do

• Leads the development and execution of group objectives (Annual Operating Plan and Strategic Plans)
• Provide leadership and accountability for all Global Spares Planning operational performance through the disciplined use of measurements, accountability systems, analysis and collaboration across matrixed teams
• Ensure effective and efficient operational processes and activities that deliver predictable stretch results
• Drive efficient, effective, and timely decision making in support of multi-functional efforts in process improvement, data capture and analysis, and compliance with procedures, etc.
• Role model the use of the Lam Management System and effective escalation to achieve established goals in a timely manner

Who we’re looking for

• Bachelor’s degree in supply chain, business, engineering or related; an advanced degree is preferred
• Ten (10) years of progressive experience in a similar role
• Five (5) years in a leadership role with demonstrated industry experience in one or more operational functions such as Order Fulfillment, Planning, Manufacturing, Supply Chain, or Logistics.
• Experience in Service Parts Planning environment and in-depth knowledge of Spares forecasting and materials processes is strongly preferred.
• Demonstrated resilience and success working in a global high tech, matrix and highly dynamic environment.
• Excellent verbal, written, and presentation skills

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories - On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

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