Business Operations Associate

Arrow Electronics; Gelang Patah; On-site; MYR 36,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Year‑end bonus

Performance Bonus

Growth Opportunities

And more!

Job summary

A leading technology provider in Gelang Patah, Johor, is seeking a Business Operations Associate. The role involves providing day-to-day sales support and customer service for assigned accounts, ensuring high levels of service and satisfaction. Candidates should have a 2 year degree or equivalent experience, along with 1–3 years in the electronics manufacturing industry. Competitive compensation and benefits are offered, including medical and life insurance, bonuses, and growth opportunities.

Qualifications

• Typically requires a 2 year degree and 2–4 years of experience or High school graduate with equivalent related experience.
• 1–3 years of relevant experience working in electronics manufacturing industry or warehouse.
• Proactive communication and timely updates.

Responsibilities

• Responsible for the day‑to‑day sales support and customer service activities for assigned accounts.
• Serves as a liaison between internal resources, vendor resources, and customers.
• Creates influential customer, supplier and internal relationships.
• Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.
• Creates influential customer, supplier and internal relationships.
• Works closely with internal asset, operations team for operations deliverables.

Skills

Good communication skills

Education

2 year degree

High school graduate with equivalent experience

Job description

Job Description

Work Location: Arrow Electronics PTP, Gelang Patah, Johor

Position

Business Operations Associate

Work Location

Arrow Components (M) Sdn Bhd D28-2, Jalan DPB/3 (Zone B) FCZ, Pelabuhan Tanjung Pelepas, 81550 Gelang Patah, Johor, Malaysia

What You’ll Be Doing

• Responsible for the day‑to‑day sales support and customer service activities for assigned accounts.
• Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.
• Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.
• Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.
• Creates influential customer, supplier and internal relationships.
• Works closely with internal asset, operations team for operations deliverables.

What We Are Looking For

• Typically requires a 2 year degree and 2–4 years of experience or High school graduate with equivalent related experience.
• 1–3 years of relevant experience working in electronics manufacturing industry or warehouse.
• Good communication skills.

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• Medical Insurance
• Life Insurance
• Year‑end bonus
• Performance Bonus
• Growth Opportunities
• And more!

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award‑winning Fortune 154 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward‑thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what’s possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en

Location

MY-Johor, Malaysia (PDC)

Time Type

Full time

Job Category

Business Support