Business Office Assistant

Sunway Medical Centre; Selangor; On-site; MYR 20,000 - 100,000; Full time

Job summary

A healthcare institution in Malaysia seeks to hire candidates for patient reception and billing roles. Responsibilities include managing patient registration, verifying insurance coverage, and ensuring professional billing practices. Ideal candidates will have at least a Secondary education and possess strong customer service skills. Fresh graduates are welcome to apply. Shift work is required including weekends. Multiple positions are available at this facility.

Qualifications

• At least 1 year of working experience in a related role.
• Willing to work in a shift rotation schedule including weekends and public holidays.
• Fresh graduates are encouraged to apply.

Responsibilities

• Ensure reception and registration procedures of patients are handled timely.
• Verify insurance benefits to determine coverage meeting admission standards.
• Execute billing and collection procedures professionally.

Skills

Excellent customer service skills

Ability to work independently

Team collaboration

Education

Higher Secondary/STPM/A Level/Pre-U

Diploma or Degree in any field

Job description

Description

Ensure reception and registration procedures of patients for specialist clinics and handle them in a timely manner.
Verify insurance benefits assigned to our hospital to determine if insurance coverage meets the standard of admission in the defined policy.
Ensure billing and collection procedures are executed in a professional manner.
Ensure accurate and timely submission of collection.
Department available: Admission, Discharge & Billing, Specialist Clinic (Outpatient), Daycare & Emergency Unit.

Requirements

Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
At least 1 year of working experience in a related role.
Excellent customer service skills.
Possess initiative, able to work independently and as a team.
Willing to work shift (2–3 days) rotation schedule, weekends and public holiday.
Fresh graduates are encouraged to apply.
Multiple positions available.